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View Full Version : G750JS sudden shut down "kernel-power" Event ID:41(63)



Limbux
08-27-2014, 01:41 PM
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-08-27T12:30:48.756530700Z" />
<EventRecordID>4532</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>AntonioBarreto</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>

redduc900
08-27-2014, 03:56 PM
Download and install BlueScreenView v1.52...

http://www.nirsoft.net/utils/blue_screen_view.html

... and load the latest *.dmp (minidump) file for details of the driver or module that possibly caused the crash (filename, product name, file description, and file version).

Limbux
08-27-2014, 05:22 PM
There was no BSOD

redduc900
08-27-2014, 06:08 PM
Then just do a search for EventID: 41, corresponding to the OS you're running.

Maxter
08-27-2014, 06:38 PM
redduc900 is right. I just googled the issue and there are pages and pages of information about it. Here's the first hit: http://social.technet.microsoft.com/Forums/windows/en-US/308cbcb3-46ce-4f74-85f9-d87ce4cef0d6/kernel-power-event-id-41-task-category-63-spontaneous-improper-shutdowns-and-reboots?forum=w7itproperf