PDA

View Full Version : Asus G74SX having blue screen of death



Caelorum
10-21-2014, 02:28 PM
So, I've had this laptop for about 3 years now, maybe more, and the only problems i've ever had have been with the charger jack. Never anything else.

However recently, the past few days, I've had multiple issues starting/restarting my computer. I'll randomly, a few times per day, get the "Blue screen of death" and my laptop will shut down.



Here are the steps I've taken so far.

-I've done a chkdsk.
-I've done the memory diagnostic
-I've opened up the back, taken out the hard drive, and what I assume to be the 4 ram sticks. Then reseated them.
-I've done multiple factory restores
-All drivers are said to be up to date, and there are no more windows updates.

I don't know what to do. I've tried everything i've been told to try.
Below is a picture of the Screen i get.

cl-Albert
10-21-2014, 09:34 PM
Personally, I don't rely on memory diagnostics too much since I've seem some fickle memory-related problems, so if you can do this safely, try to remove any extra memory (run with 1 or 2 sticks only?) and try different memory slots just to make sure it's not related to any of these things.

You may not want to try this until later, but if you have an easy way to try another hard drive, this may be worth checking too or maybe just comparing with a clean installation (or going back to a system restore point if available?), but don't expect software issues would cause the notebook to power off by itself if this is happening.

Don't forget to check temperatures, fans, and heatsinks for dust too.

Haven't tried searching the internet for that error you saw yet, but something we may want to check too.

Good luck!