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Jessie2012
11-12-2014, 05:59 PM
hello rog community

i just bought the asus g550 jk a couple of days ago and have a question related to the sound of the machine
when playing games or listen music its like the sound only came from the left side of the notebook
is that normal ? or shoud i contact the reseller or asus directly ?

when opening the sound settings and switching the balance left and right works normaly but still sounds like the speakers
placed on the left side of that notebook ?

i have read on a webarticle that there are 4 speakers built in to that device is there a way to test them one by one to see
if they are working or not ?

regards jessie2012

Prostar Computer
11-14-2014, 03:49 PM
Are you sure that what you're listening to isn't something mixed that has emphasis on the left channel, such as a studio recording with certain instruments focused more (or entirely) on the left channel?

You said the balance settings seem fine when testing both left and right channels, so unless you're listening to a variety of things that all seem to focus on the left speakers, it could just be the recording you were listening to. Check your Realtek audio HD manager settings as well.