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mataleo
11-13-2014, 04:51 AM
Hi, my camera not working

i think its drivers

on support page there is no separate drivers to download

i got asus rog g750jw

windows 8.1

i need reinstall camera drivers

hmscott
11-13-2014, 10:21 AM
Hi, my camera not working

i think its drivers

on support page there is no separate drivers to download

i got asus rog g750jw

windows 8.1

i need reinstall camera drivers

mataleo, no drivers for the Webcam or Mic next to it show up in Programs and Features, they are Realtek and Microsoft drivers - this is what mine looks like:

43255

Looking at the properties for both devices:

43256

What isn't working? You need a program that accesses the system webcame/mic to use them. Skype, or some other tool will work, try it :)

Asus no longer provides LifeFrame which used to be the tool to check your webcam.

What are you trying to do with your webcam?

mataleo
11-13-2014, 12:57 PM
i got mic and sound

camera is in loop on off if go skype settings

and under windows camera app it says connect ur camera

funny thing is my camera driver looks same as urs

someone reported thats usb charger conflict but i reinstaled it and its same

u on windows 8.1?

and it works?

hmm

thx for help

mataleo
11-13-2014, 01:03 PM
have look on this, will give u some idea http://rog.asus.com/forum/showthread.php?41906-Updated-to-8-1-installed-new-drivers-webcam-doesn-t-work

and thats what happening with mine too http://community.skype.com/t5/Windows-archive/Built-in-webcam-found-then-lost-then-found/td-p/1334908

Prostar Computer
11-14-2014, 03:55 PM
and thats what happening with mine too http://community.skype.com/t5/Windows-archive/Built-in-webcam-found-then-lost-then-found/td-p/1334908

Have you tried any of the fixes from there?

hmscott
11-14-2014, 04:48 PM
have look on this, will give u some idea http://rog.asus.com/forum/showthread.php?41906-Updated-to-8-1-installed-new-drivers-webcam-doesn-t-work

and thats what happening with mine too http://community.skype.com/t5/Windows-archive/Built-in-webcam-found-then-lost-then-found/td-p/1334908

mataleo, try uninstalling USB Charger+, reboot, then try the webcam. Leave USB Charger+ uninstalled until you get the webcam working.

Try uninstalling hidden and real webcam devices, reboot and go into Device Manager - give it a couple minutes to find and install drivers - scan for hardware changes if it didn't come back on it's own. Test it again.

So far everyone has gotten it working without that Skype work around, and I wouldn't play with that ManyCam tool, yet.

I am running Windows 8.1, with all drivers update

Make sure all the drivers listed in Programs and Features has been updated, and install the latest INF chipset driver - it is at the end of this list - check versions and update all drivers for Windows 8.1. Reboot between each driver update.

The G750JW/JX/JH/JM/JS/JZ download areas haven't had new updates for a while, at the time of this post the JM download area is where to get the latest Windows 8.1 updates, after the new G750 models after those are released then their download area will be the ones to watch. BIOS updates still happen in your model's support area, so still check there from time to time.

Here is the list of places I look for updates for my G750JH; the best way to get a stable fully functioning G750/G751 is to update all the drivers / apps to the latest Windows 8.1 release.

The G750JW/JX/JH/JM/JS/JZ download areas haven't had new updates for a while, BIOS updates still happen in your model's support area, so check there from time to time.

The G750/G751/551/500/etc share the same basic hardware components; check support download areas for new hardware for newer drivers.

Asus maintains central support areas for hardware component features common to all products, those areas usually have the latest drivers after new hardware releases, sometimes there is a lag before the newer drivers show up there, so still to new product releases support downloads for the latest drivers.

Asus G751 Support / Download areas - Asus hasn't updated all the versions of these support areas, this link discusses the 3 locations were started independantly and not sync'd/updated through to the latest driver releases - check them all to be sure.
http://rog.asus.com/forum/showthread.php?55572-Asus-G751-Support-Download-areas&p=461698&viewfull=1#post461698

This G751JM/JT/JY/JL download area has the latest drivers of all the G750/G751 support download areas:

G751 Support / Download Areas - Newest - has all 4 G751 models
http://www.asus.com/Search/?SearchKey=g751

G750 Support / Download Areas - Newest - has the G750JY/JZ/JS/JM/JH models
http://www.asus.com/Search/?SearchKey=g750

G750JX - new support location, updates?
http://www.asus.com/Notebooks_Ultrabooks/ASUS_ROG_G750JX/

G750JW - new support location, updates?
http://www.asus.com/Notebooks_Ultrabooks/ASUS_ROG_G750JW/

Here are the latest Asus posted VGA drivers currently 347.25 ; it's better to get the latest from Nvidia - 347.88

Asus doesn't modify the drivers, they release the identical driver packages as Nvidia releases.
http://support.asus.com/Download.aspx?SLanguage=en&m=VGA&p=3&s=111

Notebook Audio drivers - Realtek 7443 - current confirmed to work on G751/G750, some G750 users say 7335 works best for them, if you find a newer release version that works, please let us all know which version and G750/G751 model it works on.
http://support.asus.com/Download.aspx?SLanguage=en&m=Audio&os=30

Notebook Card Reader (realtek) G750 / G751(?)
http://support.asus.com/Download.aspx?SLanguage=en&m=Card+reader&os=30

Notebook Bluetooth drivers
http://support.asus.com/Download.aspx?SLanguage=en&m=Bluetooth&p=3&ft=27&os=30

Notebook WLAN drivers (no Intel)
http://support.asus.com/Download.aspx?SLanguage=en&m=WLAN&os=3

Notebook LAN drivers
http://support.asus.com/download.aspx?SLanguage=en&p=3&s=589&m=LAN&os=&hashedid=n%2fa

KBFilter driver
http://support.asus.com/download.aspx?SLanguage=en&p=3&m=KBFilter&hashedid=n%2fa

Asus Backtracker for Windows 8.1 download
http://support.asus.com/download.aspx?SLanguage=en&p=3&m=Backtracker&hashedid=n%2fa

Asus Backtracker FAQ
http://www.asus.com/support/FAQ/1008640/

Asus SmartGesture
http://support.asus.com/download.aspx?SLanguage=en&p=3&m=ASUS+Smart+Gesture&hashedid=n%2fa

Asus Touchpad
http://support.asus.com/Download.aspx?SLanguage=en&m=Touchpad&os=30

Asus ATK Package
http://support.asus.com/download.aspx?SLanguage=en&p=3&m=ATK%20Package&hashedid=n/a

Asus GPU Tweak for Graphics Cards, currently at release 2.7.9.0 for the G750JW/JX/JH and G751JT/JY
http://support.asus.com/download.aspx?SLanguage=en&p=9&m=ASUS%20GPU%20Tweak%20for%20Graphics%20cards&hashedid=n/a

Asus GPU Tweak for Laptops, currently at release v1.0.9 for the G750JS/JM/JZ and other new ROG laptops with Optimus
http://support.asus.com/download.aspx?SLanguage=en&p=3&m=ASUS+GPU+Tweak+for+Laptops&hashedid=n%2fa

Here are the Asus posted VGA drivers, it's better to get the latest from Nvidia - currently 347.88
http://support.asus.com/Download.aspx?SLanguage=en&m=VGA&p=3&s=111

Nvidia Drivers direct from Nvidia
http://www.geforce.com/drivers

Asus stopped updating their Intel INFUpdate support area, so go directly to Intel to get the latest chipset INF - currently 10.0.26
https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-

For the G750JH/JZ RAID and G751JY PCIE SSD, or if you have implemented RAID, the latest SetupRST.exe is currently 13.6.0.1002
https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&keyword=Intel+Rapid+Storage+Technology+%28Intel+RS T%29+RAID+Driver

It's a long list, but you only have to do it once, all the drivers are working and stable on Windows 8.1.

Even if uninstalling USB Charger+ worked, I am running version 4.01, it is a good idea to update all the drivers :)