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Ekentuor
11-24-2014, 12:48 PM
Hello !

I've recently buy my new Asus computer G751JM (big change with my old N73SV ...) but i've a little problem, there is not keyboard backlit during the boot and after when Windows is loaded (clean 8.1 install, not by Asus)

ATK Package OK. Version V1.0.0036 (ATKPackage_Win81_64_VER100036.zip) does not displayed the 'OSD' when i press Fn + F3/F4.
But the old version (ATKPackage_WIN7_32_WIN7_64_z100007.zip) displayed the OSD animation (but no keyboard backlit of course ...)

I think this is a 'little' HW problem, I'm a little disappointed, I'll send the computer and will not be able to use it for 3 weeks with my luck ...

Anyone have noticed this problem on G751JM or other models ?

ps : sorry for my poor english

Richdog
11-24-2014, 01:04 PM
Did it work before you re-installed Windows 8.1? Just trying to figure out if it is a hardware issue or a software/driver one...

Ekentuor
11-24-2014, 01:08 PM
Never, the first boot with the 8.1 by ASUS, no keyboard backlit ...

Keyboard backlit should run at boot? I have not found an answer for this model/series

pkshetlie
11-25-2014, 11:06 PM
I have the same problem I get it today and at start no keyboard backlit :( and it seems that shadowplay button doesn't work too.

windows 8.1 was the default install

Sorry for my english

Ekentuor
11-26-2014, 09:10 PM
I called the Asus tech support and it's a HW problem ... Resend to the reseller for exchange to a new model ...

al3xrov3r
12-14-2015, 03:06 PM
when i have just bought, it did property
but now, i press fn+ f3 (or f4) many many times, then it would be off(or on)
i can't understand