PDA

View Full Version : Just got new G751JY-DH72X and here's my disappointment with Asus.



ArthurV
12-24-2014, 05:03 AM
I have just spent $3100 dollars for a new G751JY-DH72X. + $150 for a licensed Windows 7, because G751 comes with Windows 8.1 preinstalled which a true joke from Microsoft. I have found out that Asus even doesn't provide drivers for Windows 7.

Having a most expensive laptop out there on hand I'm expecting excellent support from Asus as well. Apparently Asus does not have any plans to support their customers if these guys even doesn't provide drivers for OS other than 8.1.

SO, are we expecting and extended driver selection list from Asus in near future? Because I don't want to start hacking drivers today if Asus will post drivers for Windows 7 later. Asus if your are reading this then please provide drivers for at least Windows 7.


P.S. Windows 8/8.1 is a OS for child, it is not professional OS and not suitable for serious sh*t. I've got this laptop to be a professional work machine with capability of gaming when I want it, 3d modeling, software development and programming, science, NOT a tablet for browsing an internet and sitting in the facebook or twitter.

hmscott
12-24-2014, 05:24 AM
I have just spent $3100 dollars for a new G751JY-DH72X. + $150 for a licensed Windows 7, because G751 comes with Windows 8.1 preinstalled which a true joke from Microsoft. I have found out that Asus even doesn't provide drivers for Windows 7.

Having a most expensive laptop out there on hand I'm expecting excellent support from Asus as well. Apparently Asus does not have any plans to support their customers if these guys even doesn't provide drivers for OS other than 8.1.

SO, are we expecting and extended driver selection list from Asus in near future? Because I don't want to start hacking drivers today if Asus will post drivers for Windows 7 later. Asus if your are reading this then please provide drivers for at least Windows 7.

P.S. Windows 8/8.1 is a OS for child, it is not professional OS and not suitable for serious sh*t. I've got this laptop to be a professional work machine with capability of gaming when I want it, 3d modeling, software development and programming, science, NOT a tablet for browsing an internet and sitting in the facebook or twitter.

ArthurV, the Metro interface isn't required to use Windows 8/8.1, you can use the desktop just like on Windows 7, but with all the improvements and additional technical feature growth since Windows 7.

Windows 7 is an old OS now, getting close to retirement, and "professionals" don't use it, unless for hardware without Windows 8 driver updates. Meeting progress head on, and early, is how professionals handle these OS upgrades.

Windows 8/8.1 isn't bad, it is a new Windows 7.

If you haven't opened the Windows 7 package, you can take it back and get your money back, and put the money into something useful, like a new SSD.

There are free add-ons that make life under Windows 8 more like Windows 7, I use two of them:

Classic Shell - very tunable Start Menu
http://www.classicshell.net/

8GadgetPack - brings back desktop gadget support, with a bunch of useful gadgets.
http://8gadgetpack.net/

I hope you didn't blow away the OS yet. If you didn't, then you will want to backup the Asus OS install - as it is the only OS they will provide support for as you said. You can use Asus Backtracker to create a bootable USB 3.0 16GB USB flash recovery drive that can restore to a new SSD/HDD the out of the box OS config.

Asus Backtracker for Windows 8.1
http://support.asus.com/download.aspx?SLanguage=en&p=3&m=Backtracker&hashedid=n%2fa

If you have blown away the original OS, and you want to restore it, when you figure out what doesn't work / isn't supported on Windows 7, you will need to return the laptop to Asus for RMA so they can restore the OS back on to the original HDD.

Others have returned within the Sellers return period, IDK how long yours is, but it is something to consider and Asus takes 2-4 weeks for RMA's.

If you want to complain to Asus, you should talk to them directly, these are User to User support forums, and although Asus helps out with RMA issues directly here sometimes, it is a rare event. Here are the normal channels for RMA, Feedback, information:

http://support.asus.com/contactus.aspx

Welcome to ROG Forums :)

toronto699
12-24-2014, 05:37 AM
I have 2 G751 JY-DH72X with W8.1 and 3 hard drives in each , I have no issues with W8 OS , I use them for editing Beta Cam Video and audio

for CBC TV and satellite transmission of video from my laptop . even in games W8 works great for me . I use Sony Vegas Software , to edit 5.1 audio , 1080P video , no problems

ArthurV
01-03-2015, 06:52 PM
Guys, it is my third week on windows 8, I just can't stand it. There's no way I'll stay on it. I'll install 7 anyway but still question remains unanswered:
Are we expecting and extended driver selection list from Asus in near future? Because I don't want to start hacking drivers today if Asus will upload drivers for Windows 7 later. I know that only Asus can answer this, but I'm asking you guys because maybe you know Asus have done it before with other laptops or models? I'm just trying to predict. Should I wait?

toronto699
01-03-2015, 07:00 PM
There will never be W7 driver support for the G751-JY-DH72X. I must add I do rendering with my DHX72X absolutely no issues under stress conditions , 2D 3D rendering works flawlessly. Why not just add Windows Shell to your DH72X. Windows 10 will be here in near future , may be July or Sept 2015. I have W10 as dual boot no issues so far its kinda like W7

geneticweapon
01-03-2015, 10:45 PM
Guys, it is my third week on windows 8, I just can't stand it.

Install Classic Shell, it's free, and it makes Windows 8 look and function exactly like Windows 7. Someone else already suggested it, but it's obvious you haven't tried yet.
http://www.classicshell.net/

I hate Windows 8 as well, and I refused to buy it for my desktop. But now that I've bought this laptop and have seen how fast Windows 8.1 is, there's no way I'd go back to Windows 7

cablebandit
01-04-2015, 01:51 PM
Install Classic Shell, it's free, and it makes Windows 8 look and function exactly like Windows 7. Someone else already suggested it, but it's obvious you haven't tried yet.
http://www.classicshell.net/

I hate Windows 8 as well, and I refused to buy it for my desktop. But now that I've bought this laptop and have seen how fast Windows 8.1 is, there's no way I'd go back to Windows 7

same here

ReDFoX2200
01-04-2015, 09:58 PM
why not give windows 10 a try (keep in mind that it is beta). You will get windows 7 look and feel, the OS has new optimizations for gaming.

ArthurV
01-05-2015, 01:09 AM
why not give windows 10 a try (keep in mind that it is beta). You will get windows 7 look and feel, the OS has new optimizations for gaming.

the problem is that Windows 8, same as Windows 10, does not bring anything useful to me at all except additional work to clean up everything. I will not use live apps and all those new shiny features, I don't need windows store, I don't need probably every single feature added that makes windows 8 or 10 looking more fresh/new or different. The direction Microsoft is heading is full online integration, synchronization - I don't like this. When I need to go online I open my browser. I want to be in control of everything. May be I'm old fashioned guy, but the new windows from MS just bring me extra pain in the ass and nothing more. I wouldn't mind of extra stability though.

Windows 7 was like a golden mean between innovations and hardware, I could probably feel like I'm the boss and I can do everything I want, on the other hand Windows 8/10 treats you like child.

If Microsoft could provide a professional version of Windows 8 or 10 that would be another discussion.
This is just my personal preference, nothing more.

xarragon
01-05-2015, 10:24 PM
I understand your frustration ArthurV, I can only reiterate what others said before me. Install a third-party shell. It sucks, that you have to replace a major UI component, but for me I just continued to be annoyed with Windows 8 even after several months. Classic Shell was painless and all of a sudden Windows was tolerable again (I usually run Linux).

It is kind of crappy of ASUS to not provide a downgrade option like you get on many of the business laptops from Dell or Lenovo. But it is a gaming machine, I can understand it. Many people want touch interfaces, for some reason. But this is what we get when every player out there tries to "vertically integrate" themselves intimately with their supposed customers.

RAM-disk
01-07-2015, 05:10 AM
I'm running a full Win7 GUI on my Win 8.1. Yes, it can be done. It's faster than Win 7 so that alone is a big bonus.

http://i569.photobucket.com/albums/ss140/czta/Image2_zpscdda0ae3.jpg

http://i569.photobucket.com/albums/ss140/czta/Image3_zps83a80e55.jpg

Zenite
01-07-2015, 06:00 AM
I have just spent $3100 dollars for a new G751JY-DH72X. + $150 for a licensed Windows 7, because G751 comes with Windows 8.1 preinstalled which a true joke from Microsoft. I have found out that Asus even doesn't provide drivers for Windows 7.

$3100? you over paid! I got mine cheaper than that and shipped half way around the world to my door!
The fact you consider Windows 8.1 to be a joke, but offer absolutely no backing to that argument just proves you clearly haven't even put time into adjusting to it. I find Windows 8.1 works perfectly on this laptop. Got no issue with it and just use the Metro UI for nothing more than my start menu which I love! other than that it runs just like windows 7 for me, with my awesome backgrounds being covered by lots of open windows........



Having a most expensive laptop out there on hand I'm expecting excellent support from Asus as well. Apparently Asus does not have any plans to support their customers if these guys even doesn't provide drivers for OS other than 8.1.

I am very excited that you might be able to point us all to the Asus released documentation telling you that Windows 7 is supported by the company. If Asus never made such claims, then you only have yourself to blame for downgrading from Windows 8.1 to Windows 7 without first checking the suitability to that move!



SO, are we expecting and extended driver selection list from Asus in near future? Because I don't want to start hacking drivers today if Asus will post drivers for Windows 7 later. Asus if your are reading this then please provide drivers for at least Windows 7.

Why should they spend time developing drivers for the odd grumpy person like you, who takes rash actions before researching the potential outcome. The only driver support required is for Windows 8+ and Windows 10 (which btw runs perfectly!)



P.S. Windows 8/8.1 is a OS for child, it is not professional OS and not suitable for serious sh*t. I've got this laptop to be a professional work machine with capability of gaming when I want it, 3d modeling, software development and programming, science, NOT a tablet for browsing an internet and sitting in the facebook or twitter.
[/quote]
Comments like this, claiming an OS is for a child makes me think you are a child yourself. Did mummy buy that laptop for you for Xmas?
The fact you've purchased a gaming designed laptop for a professional work machine as your primary usage makes me laugh so hard, my tummy rumbles!

Guess what. I spend all day working from home on my Asus g751 72X, I consider that to be "serious sh*t", where I to do development. I did the same work on my old slow machine before as well but upgraded to G751 because of the gaming experience.
Visual studio works perfectly in windows 8.1 (shocking I know! microsoft products working in a microsoft product....) as does SSMS. All my photography app work brilliantly and quick on this laptop..... Running in windows 8.1 still!.

I just think you need to get out some more. You are clearly one of those people who allows their opinions to be formed by the media and forum posters who do nothing but spread hate! You don't form your own opinion, you lack experience and research skills, and you make choices that you keep regretting! Grow up!

Zenite
01-07-2015, 06:05 AM
the problem is that Windows 8, same as Windows 10, does not bring anything useful to me at all except additional work to clean up everything. I will not use live apps and all those new shiny features, I don't need windows store, I don't need probably every single feature added that makes windows 8 or 10 looking more fresh/new or different. The direction Microsoft is heading is full online integration, synchronization - I don't like this. When I need to go online I open my browser. I want to be in control of everything. May be I'm old fashioned guy, but the new windows from MS just bring me extra pain in the ass and nothing more. I wouldn't mind of extra stability though.

Windows 7 was like a golden mean between innovations and hardware, I could probably feel like I'm the boss and I can do everything I want, on the other hand Windows 8/10 treats you like child.

If Microsoft could provide a professional version of Windows 8 or 10 that would be another discussion.
This is just my personal preference, nothing more.

Again you are out of date. Try looking into windows 10 a bit more and you'll be aware there is a big push towards building an OS for organisations and companies, as well as mobile and home users.

The fact that you are unable to adapt to Windows 8.1 is your problem, and not a problem for Asus. So YOU need to find the solution not them!
They made it VERY CLEAR that this laptop come with Windows 8.1 and you brought it as so! You now suffer at your own decision making and lack of adaptability.

fabrimacator21
01-08-2015, 06:17 AM
....sorry wrong thread...