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View Full Version : Can't Restore or do a factory reset



ceaz
01-10-2015, 01:54 AM
Hi, I just my first gaming laptop g751jt and as you can see i am not a techy savvy, i need help on re doing a factory reset or even a computer refresh here's a problem whenever i tried to recover or refresh a message pop up that say some files are missing, 2 days ago i was able to refresh and recover my laptop but today that message keep popping out. As i said i am not a techy savvy i kinda need a step by step on how to be able to recover my laptop and No i don't have a Window cd for this laptop because it doesn't come with it when i got my laptop. thank you so much in advance

ReDFoX2200
01-10-2015, 04:38 AM
do you have asus backtracker installed ?
http://www.asus.com/support/FAQ/1008640

ceaz
01-10-2015, 01:23 PM
i got it working thank you, i did the backtracker step