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View Full Version : G751 JM Black screen on log in



Arlyth
01-24-2015, 01:54 AM
Hi I just got my laptop a couple of days ago and I am having a problem. Everything was working great until I installed windows updates and then when I went to restart and log in to my computer I got a black screen. I researched this online and found a couple that there is a possibility that the problem is with a windows update. The thread listed the following as the problem:


KB2982791
KB2970228
KB2975719
KB2975331

I unchecked auto updates for now and am reluctant to update anything until I find out if this is what the problem is, because I also saw a thread somewhere that mentioned a bios issue. Is this a windows update problem? And if so what steps do I take so that I can update my computer safely?

Arlyth
01-29-2015, 10:12 PM
*** UPDATE

I have not had a problem since turning off windows automatic update. Is there any more permanent solution to this issue so that I can run updates that need to be installed? Please help.