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View Full Version : G74SX-tz238V freezing up in DOS !



battledj
11-14-2011, 03:00 PM
Hi,

Are here other people who have freezing problems? I bought this laptop last thursday, this thing is hanging random between 1-2 times in 2 hour, so i did a memory test with memtestx86+ 4.20, guess what, laptop even hangs in DOS mode !
Also when i unplug the powercable after a full loaded battery, the system does a poweroff instantly !
Are there other people here who have the same problems?

Thanks in advance.

JRd1st
11-14-2011, 03:17 PM
I'd say lag is sort of like freezing, wouldn't you? Read the stickies. ;) But do this first. http://www.asusrog.com/forums/showthread.php?5126-Any-Kind-of-Lag-and-Atheros-WiFi-Card

battledj
11-14-2011, 03:41 PM
Thanks for the tip JRd1st ! I doubt that this would fix the freezing in DOS...not that i need DOS :-)

dstrakele
11-14-2011, 03:44 PM
Since you just purchased this laptop, I would call your retailer and see if they will exchange it for a new one.

JRd1st
11-14-2011, 04:07 PM
Thanks for the tip JRd1st ! I doubt that this would fix the freezing in DOS...not that i need DOS :-)

DOS? What am I missing. I'm telling you that wifi driver is a real troublemaker... ;)

battledj
11-14-2011, 08:26 PM
I hope they give me a new one...and not the blahblah we have to send it back to Asus...

fixitchris
11-14-2011, 08:35 PM
How does it hang in windows? does it just freeze? Are there any memory dumps in c:\windows\minidump? Try disabling everything you can in BIOS, does it still happen?

battledj
11-14-2011, 09:24 PM
Your playing and suddenly the computer is hanging and "half-second sound" is very rappidly repeating until i shutdown the pc, or when i unplug the power cord the light goes directly out ! (even with full charged battery). no memory dumps found in minidump.

battledj
11-14-2011, 09:50 PM
posted a video here: http://www.4shared.com/folder/UYjiwT1t/_online.html choose download.

JRd1st
11-14-2011, 09:51 PM
Would you just update that WiFi driver! http://www.asusrog.com/forums/showthread.php?5224-New-Drivers

In DOS mode, the windows drivers are still running. So a bad driver that causes lag and freezes even when it isn't doing anything useful, would still effect the hardware, wouldn't it?

battledj
11-14-2011, 10:25 PM
DOS mode : PC was started up with bootcd from Hiren and memtestx86 was launched....not in CMD console in windows.

JRd1st
11-14-2011, 10:28 PM
That's true Dos, then.

fixitchris
11-15-2011, 02:14 AM
DOS mode : PC was started up with bootcd from Hiren and memtestx86 was launched....not in CMD console in windows.

can you make sure RAM is in good. take out and reseat.
can you look through Windows Event log (start > run > eventvwr.msc) , look in Application and System for any Errors related to hardware. Also take a look at HWinfo64 at the HDD SMART failures.

battledj
11-15-2011, 11:43 AM
I just got the message from my reseller, i will have a new replacement laptop tomorrow... Thank you Guys for all the support !
Cheers !

JRd1st
11-15-2011, 12:26 PM
Awesome! Good luck with this one!