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View Full Version : Overheating problems on HP Laptop. [NON-ASUS RELATED]



hydrarog
03-12-2015, 11:12 PM
Hi I posted this here because help was nowhere to be found. Hope you guys can help me. So I'm stuck with my HP Pavilion until my ROG G751 JT delivers. So one main issue why I bought the ROG was because of the overheating. My HP is on a cooling pad and still overheats after 40 minutes when playing CS:GO on medium or high graphics. The vents shouldn't be clogged up. The graphics card is unfortunately dead. It's a laptop btw. Is there a solution to this or do I have to wait 1 week for my ROG to deliver? Thanks.

PS: By overheating I mean it just shutdowns and when you turn it on again it says it shut down to prevent the computer from overheating.

Lumlx
03-13-2015, 09:46 AM
Looks like your laptop overheats. Download HWInfo and look for temperatures of CPU and GPU. Also set CS GO settings to low except shadows to high. Textures doesn't improve your gameplay and more fps in competetive games is a must thing. Also would be nice if you can post screenshot of hwinfo.

Boxis
03-13-2015, 10:20 AM
Enable console in cs:go options and limit fps with "fps_max 60" for example to reduce load on your gpu/cpu, set amount that is good for you. You can download msi afterburner to check temps when you are gaming so you can adjust the fps with the command to higher or lower depends on what temps are you getting.

NitroX
03-13-2015, 11:47 AM
Hi I posted this here because help was nowhere to be found. Hope you guys can help me. So I'm stuck with my HP Pavilion until my ROG G751 JT delivers. So one main issue why I bought the ROG was because of the overheating. My HP is on a cooling pad and still overheats after 40 minutes when playing CS:GO on medium or high graphics. The vents shouldn't be clogged up. The graphics card is unfortunately dead. It's a laptop btw. Is there a solution to this or do I have to wait 1 week for my ROG to deliver? Thanks.

PS: By overheating I mean it just shutdowns and when you turn it on again it says it shut down to prevent the computer from overheating.


That isn't normal, even for a 10 year old laptop. Please download HW Monitor and see what are your temps at idle and while browsing on the internet, make some screenshots with the temps and post them here. After we will see what are your idle temps, then we might know in which direction to advise you because there can be many solutions: replacing thermal paste, cleaning the laptop, fixing the fan, lowering the CPU voltage, lowering the CPU clocks, etc.
What model is your HP ?

hydrarog
03-14-2015, 01:42 AM
It's a pavilion g7-1365dx
Regular internet browsing V

http://prntscr.com/6ghrhz

hydrarog
03-14-2015, 02:19 AM
1 game of CSGO
http://prntscr.com/6gi33f

hydrarog
03-14-2015, 02:37 AM
2nd game of CSGO
http://prntscr.com/6gi935

Swarmy
03-14-2015, 02:50 AM
Well first of all you said vents shouldnt be clogged, are you sure? That would be my first step, rip it apart and see if they are clogged.
Second step I would do is reapply paste.

Ofcourse make sure the fan is working.

If ya could do those 3 things to start. Also some of hps are notoriously bad in dissipating heat, I had to cut out intake hole on one of my old ones I had and modify the fan to run full speed at all times.

hydrarog
03-14-2015, 03:14 AM
@swamy
i don't have any tools to take apart the case x-x

NitroX
03-14-2015, 09:28 AM
Hmm, I see that temps while browsing are quite ok. They could be lower but 50C isn't very high either. But the temperatures while gaming are freaking huge. I see why your laptop goes off suddenly from time to time. It is probably a problem with the thermal paste. The paste might have lost its thermal conductive properties and therefore it doesn't take the heat from your CPU chip and pass it away to the heatsink so the hardware gets cooled.
I also see that you have the same high temperature on the GPU. This might be due to a shared heatsink and the heat from one of the components goes to the other as well.

A few questions in order to clarify this. How old is your laptop ? Does the fan work properly ? Do you feel a strong air flow in front of the heat evacuation while you are gaming ?

There is another possibility that your heat evacuation might have dust clogs and therefore the heat accumulates inside the case and the components can't be cooled down.

d0r1n
03-14-2015, 12:18 PM
stop the spamming,this is asus forum...if u have problems send it to hp and get over with but don't lie that your asus is coming to have a reason to post here

xeromist
03-14-2015, 04:07 PM
stop the spamming,this is asus forum...if u have problems send it to hp and get over with but don't lie that your asus is coming to have a reason to post here

Don't worry about it d0r1n. I merged the threads so now we have a single topic. We don't mind non-ASUS owners visiting the forum as long as they behave well. They might someday become ASUS owners. :)

hydrarog
03-15-2015, 12:37 AM
How old: 2 years or 2 1/2
Fan works.
I feel air coming out.

hydrarog
03-15-2015, 12:39 AM
@dorin

My Asus is really coming... What you think someone who buys hp can't afford an Asus? You're funny being broke and having to save for an Asus ROG when I can buy a few right now. 2 threads isn't spam. I just wanted a quick answer since hp support and forums are worst than Asus.

xeromist
03-16-2015, 05:57 PM
2 threads isn't spam. I just wanted a quick answer since hp support and forums are worst than Asus.

I appreciate the desire for expediency, however please limit yourself to one thread per topic. If you're not sure which sub-forum is correct just choose one and we can move the thread later if necessary.

Praz
03-16-2015, 11:18 PM
The forum is for support of ASUS products only. Thread closed.