View Full Version : GPUTweak bricked my MATRIX-GTX780TI-P-3GD5...

03-14-2015, 04:29 AM
I purchased a new ASUS ROG Matrix GTX 780Ti Platinum on Amazon this last month, and the new version of GPUTweak ( bricked my video card on stock settings. (I had decided not to overclock my card as yet.) Because the new card was sold to me by an Amazon seller who only has a 14 day return policy, I'm out of luck to be able to RMA this card until after March 25th (Case Number N150340551).

Upon installing GPUTweak, I got a loud beep from the card; and Windows 8.1 crashed. Upon restarting, this is what my monitor greeted me with:

1. When turning on my computer.

2. At the UEFI load screen.

3. In the UEFI.

4. When trying to launch Windows 8.1 in Safe Mode.

5. Booting into Windows 8.1.

6. Logging into Windows 8.1.

7. Logged into the Windows 8.1 desktop.

In troubleshooting the issue, I downloaded and reinstalled GPUTweak on my current install of Windows; and the issue remained even after doing a clean install of Windows 8.1 Pro. The computer would not even run the app, claiming that the driver could not be loaded. I then tried to install it to a different desktop computer running an older Intel Q6600 to verify that it wasn’t only happening with my motherboard. The same results occurred.

For the time being, I have had to reinstall my older ASUS GTX760-DC2OC-2GD5 video card. GPUTweak also won’t run after its initial install on said video card, so I was forced to download and reinstall the last known good version, GPUTweak As per another post on the ROG Forums for GPUTweak, the newest version clearly seems to be broken: https://rog.asus.com/forum/showthread.php?58904-Asus-GPU-Tweak-v2-8-0-8


So, don't install GPUTweak until ASUS is able to fix the issues plaguing the program. As for me, after my conversations with ASUS Support, I just have to patiently wait until after March 25th to submit my RMA request again.


03-15-2015, 05:18 AM
GPU Tweak obviously not the case here. Defective GPU or VRAM is more likely.

03-15-2015, 04:41 PM

Meanwhile, ASUS has agreed to RMA my card!