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widec
04-11-2015, 06:42 PM
Hi there!
Every time I start my laptop it freezes up sooner or later - but never more than one time.
It can happen immediately when Windows has booted up or after 5-10 min. The PC doesn’t have to be under heavy load or so instead it can happen whenever…
Sometimes 10-30 sec or so pass and then it starts running fine again but sometimes I have to shut down by holding down the power button. When it does recover from the freeze by itself it never happens again during that “session” with the laptop on…
During the freeze the HDD LED is constantly lit up with no flicker – just a constant light.
Below are the error-logs.
I keep getting several more of these but always the same errors.
The iaStor error happens less often than the error for The Peer Name Resolution Protocol service.
It seems as though it always recovers from the iaStor error by itself and only sometimes from the other error. I had another HDD before with the same problem and recently switched to the Samsung one so that is not the problem… I’ve read of some people where the Protocol error is solved by deleting the file idstore.sst because it’s corrupt & then let windows restoring it. This isn’t working for me… I have all the latest drivers and just made a complete reinstallation of Windows7.

Have someone any idea of what is going on here?
Some help or ideas would be highly appreciated!!

Best, Niklas


The system:
ASUS G53SW
HDD: Samsung SSD840 EVO 500G
Microsoft Windows 7 Home Premium 64bit
Version 6.1.7601 Service Pack 1 build 7601
Processor Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz, 2301 Mhz processor
BIOS-version and date:
American Megatrends Inc. G53SW.203, 2011-02-15
SMBIOS-version 2.6
Hardware Abstraction Layer Version = 6.1.7601.17514

========================= Event log errors: ===============================

System errors:
=============
Error: (04/11/2015 07:48:58 PM) (Source: iaStor) (User: )
Description: \Device\Ide\iaStor0, did not respond within the timeout period.

Error: (04/11/2015 07:46:49 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535
Error: (04/11/2015 07:46:49 PM) (Source: PNRPSvc) (User: )
Description: 0x80630801
========================= Memory info: ===================================
Percentage of memory in use: 44%
Total physical RAM: 8169.16 MB
Available physical RAM: 4504.99 MB
Total Pagefile: 8367.35 MBAvailable Pagefile: 4664.1 MB
Total Virtual: 4095.88 MB
Available Virtual: 3986.59 MB

Nahrga
04-11-2015, 07:37 PM
Have you tried to start up in safe mode?

If the freezes still occur in safe mode it could be corrupt system files or maybe hardware related somehow. If not, it is most likely driver or software related.
You could try to update/downgrade your drivers, as "The Peer Name Resolution Protocol" has something to do with network I'll first go with the LAN and WiFi drivers.

I had a similar freezing issue on my laptop once, which later turned out to be a conflict with Avast and Chrome. You could also try to switch antivirus, just to be sure.

Hope this helps :)