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View Full Version : Creative Labs External Cam issue on G751, only Built-in Camera Recognized



Traveler03
04-25-2015, 11:20 AM
I have an InPerson HD cam from Creative Labs. I am not able to get websites to recognize this cam only the build in cam on my G751 laptop. Any suggestions?

hmscott
04-26-2015, 02:00 AM
I have an InPerson HD cam from Creative Labs. I am not able to get websites to recognize this cam only the build in cam on my G751 laptop. Any suggestions?

Traveler03, looks like it is an older camera, USB 2.0, and all the G751 ports are USB 3.0, so it could be a compatibility problem. Not uncommon in the G750 either.
http://www.creative.com/mylivecam/products/product.aspx?catID=1&pid=20630

You could try using a USB 2.0 Hub between the camera and the laptop, it might work...

Did you install the Creative Software? Does it see the camera?

Live! Central 3
http://www.creative.com/mylivecam/software/

Traveler03
04-26-2015, 01:05 PM
Thanks for the response. had downloaded the software before, but will again to make sure It is complete. The PC recognizes there ia another cam but no picture. I can open the LiveCentral app and see tha cam working. When I try to use the cam on chat sites, it see the cam, but to picture comes through. It may be a compatibility with the USB. I will have to try a 2.0 Hub. Thanks for your hints.