PDA

View Full Version : G750JW Screen is Pixelating



JonnyQball79
05-03-2015, 12:13 AM
Hello everyone,

The screen on my G750JW is pixelating . 48864I am hoping that someone here has come across this problem and it can be fixed. After playing GTA5 with ram almost maxed out my screen started pixelating and now it wont go away. I have factory restored my pc, it transfers to my TV through hdmi cord. it only does this in windows tiles, apps and when using programs on desktop. Other than that Desktop looks great. When uninstalling Nvidia drivers the problem totally goes away until I have to restart and it comes back.

hmscott
05-03-2015, 03:22 AM
Hello everyone,

The screen on my G750JW is pixelating. I am hoping that someone here has come across this problem and it can be fixed. After playing GTA5 with ram almost maxed out my screen started pixelating and now it wont go away. I have factory restored my pc, it transfers to my TV through hdmi cord. it only does this in windows tiles, apps and when using programs on desktop. Other than that Desktop looks great. When uninstalling Nvidia drivers the problem totally goes away until I have to restart and it comes back.

JonnyQball79, try a Custom=>Clean (checkbox bottom left) to do a complete clean install of the driver using Nvidia's installer cleanup method - you will need to redo all of your Nvidia settings as defaults will be restored. Use , 357.12.

48865

48866

If that doesn't work, try running DDU in Windows Safe mode, then installing the latest Nvidia driver 357.12

Uninstalls Intel, ATI, and Nvidia drivers.
48867

Wagnard Tools - Display Driver Uninstaller - DDU
http://www.wagnardmobile.com/DDU/

Please come back and let us know how it works out for you :)

JonnyQball79
05-03-2015, 07:31 PM
Thank you, I will start

JonnyQball79
05-03-2015, 08:01 PM
Ok so when it uninstalled the drivers the problem went away and as soon as it started reinstalling the drivers the problem came right back.

JonnyQball79
05-03-2015, 08:07 PM
Ok so when it uninstalled the drivers the problem went away and as soon as it started reinstalling the drivers the problem came right back.

code9523
05-04-2015, 09:01 AM
Looks like gpu chip has weak soldering point(s). You need to get it to service for reballing asap. Also heating it up on soldering station may help but no one knows for how long.

JonnyQball79
05-04-2015, 11:19 PM
Well I can solder, how would I know if they're weak or not? can I open it up and just touch them (after its cooled down of course) and they'll be weak? The Asus rep said to flash my bios with tthe same bios I already have on here.

hmscott
05-05-2015, 12:06 AM
Ok so when it uninstalled the drivers the problem went away and as soon as it started reinstalling the drivers the problem came right back.

JonnyQball79, sounds like it's time for an Asus RMA. Let them fix it, if you mess around trying to reheat BGA GPU solder connections Asus will never touch it again :)

Even if you are out of warranty, Asus should fix it for you. If you are in Warranty, there is no need for you to violate warranty and try to fix it yourself.

https://vip.asus.com <== create a login, register your laptop, file a Technical Inquiry describing the problem symptoms and what you did to try to fix it, and ask for a repair RMA. Attach photo's and screenshots as a zipfile attached to the TI.

Please come back and let us know how it works out :)

JonnyQball79
05-07-2015, 12:42 AM
Ok she is asking me to give all my info now for a RMA. So how much does this cost? I purchased this laptop last feb 20th from bestbuy. Flashing the BIOS didn't work.

code9523
05-07-2015, 04:57 AM
Ok she is asking me to give all my info now for a RMA. So how much does this cost? I purchased this laptop last feb 20th from bestbuy. Flashing the BIOS didn't work.

Flashing bios will not help because this looks like hardware issue. Also your gpu has it own bios! I don't know how much will it cost. In my country reballing or replacing chip will cost from 50 - 100 usd may be a little more if you have high end gpu with expensive chip on it. Ask asus about cost you can ask how much will cost replacing the gpu I don't think they will reball it.

P.S. if you have warranty they should do it for free!

JonnyQball79
05-07-2015, 08:07 PM
Flashing bios will not help because this looks like hardware issue. Also your gpu has it own bios! I don't know how much will it cost. In my country reballing or replacing chip will cost from 50 - 100 usd may be a little more if you have high end gpu with expensive chip on it. Ask asus about cost you can ask how much will cost replacing the gpu I don't think they will reball it.

P.S. if you have warranty they should do it for free!

Well its barely a year old from best buy. I mean how can they tell me to send it in without giving me a price? What, are they gonna fix it and then charge me? It should be under manufacturer warranty right?

JonnyQball79
05-07-2015, 08:20 PM
So I've found some graphics cards on ebay for $300. I don't want to send my laptop if its gonna cost more for Asus to do it.

code9523
05-07-2015, 08:55 PM
It's covered under manufacture warranty call asus tell them your serial number and than ask them about your warranty. If your laptop is under warranty till now send it to them. I have a bit of experience in gpu chips))) I don't think you should by new gpu search in the net may be there is a local repair shop near you where guys can heat up your gpu on infrared soldering station to make bga balls become liquid and resolder or even reball it. This two ways should cost less than 300usd! I know a lot of people with reballed chips and their laptops and pc's works fine also some of the done it at home on a powerfull flash light but for me it's like trash)))

hmscott
05-07-2015, 11:48 PM
So I've found some graphics cards on ebay for $300. I don't want to send my laptop if its gonna cost more for Asus to do it.


Ok she is asking me to give all my info now for a RMA. So how much does this cost? I purchased this laptop last feb 20th from bestbuy. Flashing the BIOS didn't work.

JonnyQball79, work with Asus, don't worry they will repair it for you.

Asus don't know what is wrong now, they can't debug over the phone, and if you push them they may not fix it for free - give them a chance to look at it and just tell them to contact you to approve any charges before they do any work.

They will let you know what it costs before doing it, and if there is a charge and you don't want to pay it then they will ship it back.

It will cost more to purchase a new good GPU and any other parts needed to fix the problem. Asus has all the parts and skills to do it all at once there. You may need to try several things before finding the right fix. Asus can do it cheaper and better.

Work with them, Asus has done this thousands of times, and they will help you through the first time aok :)

JonnyQball79
05-23-2015, 11:49 PM
Ok so Asus repair center paid for the shipping down and back, only thing I had to pay for was the box from FedEx which was 100times better than the UPS box. They said they replaced the graphics card and will be shipped back on Monday. I do not know what everyone is saying about long waits. They fixed my laptop in 1 day. Cant wait to get it back.