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View Full Version : Screen Flickering with a brand new G501JW in 3D mode



skaichan
06-17-2015, 08:38 AM
Hello,

My wife just bought a ASUS G501JW-CN222H to improve its gaming experience in various games and more specifically World Of Warcraft. :)

She just unboxed it yesterday and bad surprise... the laptop works fine but as soon as she log into WoW, the screen start to flicker
permanently and some blank lines also appears every now and then... From seeing that i would say that it look like a refresh rate issue or something.

She tries to change the game resolution, update to the latest nvidia drivers, reset WoW graphical settings in various way but the issue still remains.

She's in the process of installing other games while she's at work, in order to check if it's related to WoW but i would like to know if somebody
has faced the same kind of issue with this laptop and manage to fix it?

Thanks for any help you can provide :)

Bryrene
06-18-2015, 03:48 AM
Hi, can you check if you have the same problem as mine of this thread https://rog.asus.com/forum/showthread.php?62270-G501-LCD-panel-issue-(Washed-and-Pixelated).

If so, I tried reinstalling the Video drivers for both Intel and Nvidia. It temporary fix the issue, however after using it for a few weeks my screen starts to flicker even just browsing google chrome?

Maybe some asus techies can help on this here :)

skaichan
06-18-2015, 09:19 AM
It seems different on my wife's laptop. It's only happen when the 3D GPU is involved... either in windowed or full screen mode. When the laptop
is only displaying the windows desktop everything is fine. Even starting a game with the intel (?) chipset works (although it's very slow indeed ! ;))

Seems more like a failing video memory or something. I guess we will just bring it back to the vendor since it's doing that out of box...

skaichan
06-18-2015, 11:37 AM
End of the story: The issue seems hardware related and was more obvious with the power plugged in. PC returned to ASUS, we have a new one to play with.

drntropy
06-19-2015, 09:29 PM
YES. I'm so glad I came here. I have the same problem with my new G501. When my monitor turns off due to inactivity, the screen flickers when I come back to my computer. Also there is this very fine pixel-ated appearance. Sometimes it goes away, other times it doesn't. What email/number did you contact to get a new laptop?

nomad_gamer
06-23-2015, 04:16 PM
Yes I have had this same bug come up several times now. It is very annoying. Sometimes the screen strobes like crazy. Other times it gets washed out and pixelated.

Big Boy Marky
07-04-2015, 03:53 AM
Hi everyone. I had the exact same problem when I first received my computer. It was flickering and getting washed out etc etc etc even when I'm just using chrome. I RMA'd it that night and am waiting for my replacement. Has anyone figured out a solution other than getting a replacement? Or is getting it replaced the only way to hope for one that doesn't flicker?

Xiaogui93
07-06-2015, 10:19 AM
hi... do u still have this problem after getting a new one?

LumbaKhumba
07-11-2015, 11:37 PM
Hello, I bought the Asus ROG G501JW from Amazon for $2000, and since i got it, ive been having the exact same problem as 'drntropy'.
When my lid is shut for too long or my screen is off due to inactivity for too long, when i relight up the screen it is flickering and this problem
is really upsetting. Now my problem is that I am in Pakistan right now, and I will be going to the United Stated for colege in a few months, i am thinking
I should wait to get the the U.S before sending this laptop in for replacement. Can somebody please please guide me on what I should do? I also do not
know what number to call or who to speak to about this. Please, any help will be appreciated.

spindrift
07-15-2015, 11:19 PM
got the g501 today, and it shows heavy flickering and black lines across the screen when gaming.
god dammit!

ab62391
07-30-2015, 05:15 PM
I was about to buy this laptop because it's so appealing and can handle my gaming needs.. Until I looked up reviews and have seen this complain everywhere! Much like this forum post I haven't seen any response from ASUS regarding this widespread issue, which further dissuades me from purchasing.. *sigh* hopefully you guys find a fix or maybe ASUS will, I really wanted to get this laptop.

daff__
07-31-2015, 05:15 AM
I was about to buy this laptop because it's so appealing and can handle my gaming needs.. Until I looked up reviews and have seen this complain everywhere! Much like this forum post I haven't seen any response from ASUS regarding this widespread issue, which further dissuades me from purchasing.. *sigh* hopefully you guys find a fix or maybe ASUS will, I really wanted to get this laptop.

I didn't buy the 4K version, i bought the Full HD version. I've had it for a week now and it works flawless. No flickering or anything.
Nothing to complain about from me.
The only thing i can agree with the critics is that it's easy to get smudges on the lid :D

You guys who got the flickering, do you have the 4k version?

dienow
07-31-2015, 09:02 AM
i have the 4k version and i got no problem ,
dunno , but i suspect it's the intel driver problem.

gyoun
08-05-2015, 08:24 AM
Good news.

Download BIOS 209 (http://dlcdnet.asus.com/pub/ASUS/nb/G501JW/G501JWAS209.zip)
#Fixed eDP Panel Power Sequence not correct after S3 resume, Panel will abnormal after wake up0 from panel-off.

p/s: I myself don't own G501 but I have been following this thread since it was created because I was interested in this laptop. I got myself MSI ge62 eventually.

kolina
08-19-2015, 10:51 PM
Didn't do anything. Neither did 210. Avoid this product like you would avoid cancer.