PDA

View Full Version : Intel ETU service cannot be installed



munkies
06-25-2015, 04:02 PM
Hi everyone, I have just purchased an Asus G751 and used Backtracker to migrate everything to SSD and everything has gone perfectly. However windows update managed to sneak this past me :

Intel - Other hardware - Intel(R) Extreme Tuning Utility Device Driver

Installation date: ‎25/‎06/‎2015 18:10

Installation status: Succeeded

Update type: Optional

Intel Other hardware software update released in February, 2015

This is (I presume) is the reason Intel ETU wont install, please see the image for details of the problem. This has started to drive me crazy, so any help is much appreciated.

50016

Peter

munkies
06-26-2015, 01:20 PM
No one has any ideas?

warryabel
06-26-2015, 01:32 PM
take the last one from intel...?! or install it from path manually with admin rights.

joshindaphils
06-26-2015, 01:56 PM
Try downloading from here: https://downloadcenter.intel.com/search?keyword=xtu

Could be the Asus version is out of date.

munkies
06-26-2015, 03:37 PM
Thanks for the replies,

I have tried these options but the same issue continues, I just cant think what might be causing this. I thought I knew my way around Windows but I have been proven wrong :(

warryabel
06-26-2015, 04:46 PM
in devicemanager evrything fine? netframework installed? intel managment engine interface correct installed? its need to enable firewall...

munkies
06-26-2015, 07:14 PM
Hi Warryabel,

No problems in device manager. I thought .NET framework was part of Win 8.1 and confirmed this when i tried to install a few minutes ago. The management engine is listed as installed.

I simply have no idea what to do.

warryabel
06-26-2015, 07:38 PM
what is with firewall try to enable defender or defender then try to install!