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ariel.levin
07-23-2015, 11:37 AM
Hi,
I recently purchased Asus ROG G550JK laptop, and I'm really satisfied by it's hardware and quality.
I only have one concern, I'm not sure if my laptop is overheating more than it should.
I used HWiNFO and HWMonitor to take some logs and statistics of the max temperature the laptop reached during 15~20 minutes of "Counter-Strike: Global Offensive" gaming, with normal video settings (the default ones).
My system is Windows 8.1, and the room temperature is around 30 celsius here when I took the statistics.

The first time results (with Windows recommended "Balanced" power plan):
http://tinyurl.com/oyraldy - HWiNFO
http://tinyurl.com/q4udsee - HWMonitor

The second time results (with Power4Gear Hybrid "High Performance" power plan):
http://tinyurl.com/ot8gqga - HWiNFO
http://tinyurl.com/oa79nf9 - HWMonitor

You can see there is a 5~ degrees improvement when I used Power4Gear plan, but still, pretty high no?
I have more detailed CSV log if needed (temperature by time), but I think the max temperature is enough.
I'm not a difficult guy, if you'll tell me these are normal temperature I'll be ok with it, It's just that I have a bad history with receiving a defective products, so I need to be certain.

This is the part that gets really hot:
http://tinyurl.com/pykr3ky

Can anyone please download one of these programs, run them in the background and play 15~20 minutes in a good graphics game, and after that post here the maximum temperatures the laptop achieved, just to see we're on the same page:
HWMonitor (http://www.cpuid.com/softwares/hwmonitor.html)
HWiNFO (http://www.hwinfo.com/download.php)
Both of the programs have portable versions without installation needed

Thanks in advanced.

navis995
07-23-2015, 07:17 PM
I didn't check the links because I'm too lazy to download it (Try imgur nextime), but on my G750JZ in CS:GO the highest I get is 69C and processor to 80C. I play game at highest settings.

ariel.levin
07-23-2015, 08:10 PM
I didn't check the links because I'm too lazy to download it (Try imgur nextime), but on my G750JZ in CS:GO the highest I get is 69C and processor to 80C. I play game at highest settings.

It's not a download link, it shows Dropbox preview of the images, but I'll try imgur next time.
So your temperature is much lower than mine, what's the temperature at your place?
I dunno, I know I need to take it to Asus for a check up.. but I seriously don't have the possibility to be stuck without a laptop again, after I was stuck without it for a month.
I hope someone else here with the same model as mine will approve they have the same temperature.

navis995
07-24-2015, 02:35 PM
ATM? It's like 35C so really freaking hot. When it's colder it drops to 65C or even less, but I did repaste it about 1 month ago with Collabrium Liquid Ultra which dropped my temps from games that made the GPU run at 93C to 85C so big difference.

navis995
07-24-2015, 02:38 PM
I checked the pictures you added and the CPU is indeed too high. You have to do 2 things: 1) Lower the voltage as I already said. 2) Repaste it
And also repaste the GPU (I dropped by 10C when I did that)

ariel.levin
07-24-2015, 02:50 PM
I checked the pictures you added and the CPU is indeed too high. You have to do 2 things: 1) Lower the voltage as I already said. 2) Repaste it
And also repaste the GPU (I dropped by 10C when I did that)

I'm sorry for the ignorance, how can I lower the voltage? is it a standard process?
I'm sure that what you did actually helped, but it's a bit extreme for me to pull the CPU and re-paste it, I'm not interested in destroying my warranty, which I'm afraid I might have lost when I installed a second hard disk with Caddy.
At the moment I'm just looking for a standard / software solutions, or just to know that those temperatures are normal with my model.
The high temperatures you've seen was on the first test I did (with windows "Balanced" power plan), when I did it again with Power4Gear High performance power plan the temperatures were lower, but still not sure it's ok.
Is it possible that your temperatures are also lower because of the 17.3 inch model? maybe it has a better / larger cooling system?
Thanks.

ariel.levin
07-26-2015, 06:28 PM
Can anyone with G550 model please check their temperatures while gaming with good graphics settings....?
Will appreciate that..
And please also write the temperature in your room while doing that

navis995
07-26-2015, 09:50 PM
You can lower voltage using Intel(R) Extreme Tuning Utility.
You cannot damage your PC in any way as if you screw something up (When lowering voltage) the computer will just shut off and settings will go default, so you can test as long as you want.

If you have problems just add me on Skype: navis995 and I'll help you personally.
You can also add me on Steam: http://steamcommunity.com/id/Navis995

If you have any questions just add me there and I'll help you personally anything regarding gaming laptops from hardware to software ;)

P.S: For GPU use MSI Afterburner and set temperature limit to 80C and your GPU won't exceed 85C. I did that with mine and during Witcher 3 whereas I would reach almost 90C I don't even reach 85C anymore.

kramnai
11-22-2015, 04:26 AM
I'm having the same temp as Ariel, mine goes to 88 to 90 on Processor while playing CS:GO at high settings 20-40 minutes of playing

My power plan is on "Balanced" since when i set to PowerGear or High Performance i get an additional 5 of temp.

- Room Temp 28 with A/C
- No dust on fans ( i just cleaned it up )

Do you think its normal?

navis995
11-25-2015, 04:33 PM
No. Repasting will fix it.