View Full Version : A problem with CERBERUS headset and G551JW

08-01-2015, 12:22 PM
Hi all,

I've just noticed a problem with this headset and my laptop (G551JW).

When I connect the Cerberus to the 3.5 mm jack on the right the microphones aren't working (both in-line and boom), my laptop keeps on using the built-in mic. The headset speaker works fine though.

But if connect the headset to my phone, both mics and speaker work perfectly.
So I guess there is a problem with my laptop..... any idea on this ???

P.S. just updated to Windows 10. I can't remember if I have this problem when it was 8.1.

Thanks in advance.