View Full Version : Windows 7 to 10 upgrade -part Installs... Black screen with movable white pointer

08-06-2015, 05:05 PM
Afternoon all,
I have the following PC setup...

Intel i7 5960x processor
ASUS Rampage V Extreme motherboard
64GB Kingston Hyper Hyper X 3000MHz (2x32GB kits (2x(4x8GB))
Pioneer BDR-209EBK 128GB Blueray writer
2x EVGA nVidia Titan X 12GB SC video cards in SLi
2 Samsong 850 Pro SSD in Raid 1
G.Skill Blade 480GB PCIe SSD
Aquacomputer Aquaero 6XT Watercooling controller, pumps, full motherboard, CPU and GPU waterblocks
Internal USB hub

When I try update from Windows 7SP1 to Windows 10, I get to the second phase of the % installed (sit back and feel bored) circle screen. Then the screen goes black and I have only a pointer arrow which I can move about but the computer stays like this and displays nothing else.

I have tried to pretend the windows it at logon (password switched off) and pressed enter... nothing happens.

When I power the computer off a few times I am returned to Windows 7 and told there was an installation error!

Windows 7 works fine but I don't want to keep Windows 7 as this was only installed for the free upgrade!

Anyone have any ideas please?

08-17-2015, 10:19 PM
Did you updated all your drivers on win 7 before doing windows 10 upgrade?

Because, my first time that i tried to install windows 10 i get stucked at 75% for more than 8 hours so i decided to turn the computer off. A week later i decided to give it another chance, and I am on my 4th day of running win 10 now.
I did not what went wrong the first time, but the only thing that i did, was to install 355.60 nvidia driver on win 7 and run the upgrade to win 10

Right now the nvidia driver that windows 10 installed by default was the previous one, 353.62 and I cant install the driver 355.60 But i am running win 10

Could be your SLI configuration. Dont know, let's wait what other people have to say about your case.

08-17-2015, 11:15 PM
Yes you should be fully updated, Also we are finding out that if we download the install media for 10 http://www.microsoft.com/en-us/software-download/windows10 and run the setup.exe from with in windows. For most people is solves the issue of not completing the upgrade.