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rexbaterna
12-17-2011, 04:06 PM
hey guys, i have a g73sw-bst6, im not sure if this is the best place to post this, but I have noticed that my laptop wont boot if a USB 3.0 drive [external - (Seagate 1TB FreeAgent GoFlex USB 3.0)] is plugged in to the usb 3.0 port... but with the 2.0 ports the laptop will reboot/restart/cold boot with no problem...... just want to know if any of you guys experiences this same problem and if you have a fix for this that i maybe missed on the past posts.. trust me guys i searched on the forum already and no one seems to have this same kind of problem..

Please PM me just in case i dont reply right away with this post... or you can email me at "rexbaterna@yahoo.com"

fuzon1337
12-18-2011, 09:58 PM
Hi

Have you tried to uninstall the USB 3.0 drives and then installed them again to see if the problems still occurs ?

rexbaterna
12-19-2011, 06:05 AM
i have tried uninstalling the Fresco USB 3.0 drivers with no luck whatsoever even wiped all my usb 30 drivers with DRIVERSWEEPER but still the same result, i have even reformatted my rig many times and installing drivers 1 by 1 so i can isolate the culprit but when i try to install USB 3.0 drivers (v3.5.4.0) when i restart the Laptop is stuck on a black screen right before windows 7 logo comes up, also the HDD light indicator does not blink/light up whatsoever...

can u try this with ur machine?

*plug in a USB 3.0 1TB external hard drive or higher (preferably Seagate GoFlex) to your USB 3.0 port then RESTART and see if you can recreate my problem. -------- [Note]: if i plug in to my 2.0 ports there is no problem and my rig boots up smoothly... the problem seems to be only occuring on the USB 3.0 port...

*please update me on this this thread if you have any result or may know someone who had the same problem with a fix if possible... you can also reach me at [rexbaterna@yahoo.com]

colejd
12-19-2011, 02:17 PM
I have a G73SW-BST6 and mine does the same thing. If anything is plugged in to the USB 3.0 it freezes at the boot screen. I've been looking into it but no luck. Maybe its a BIOS problem, I really dont know.

rexbaterna
12-19-2011, 05:11 PM
*somehow i am relieved that i am not the only one experiencing this problem with the stock G73sw-BST6

*anyone who has had this same problem and had found a fix? please share your ideas guys.. this bug is really annoying.

*I am calling out to the "gurus and black belters" of this forum to please give any ideas.. and to those with same hardware could you please emulate the conditions [plug in a usb 3.0 drive to usb 3.0 port and restart] and see if your rig boots up or gets stuck at boot screen...

*how do i contact ASUS admin or anyone that can actually help make a fix for this bug doesnt matter as long as this gets [B]FIXED


contact me at [rexbaterna@yahoo.com]

fuzon1337
12-19-2011, 10:25 PM
I don't have the Seagate 1TB FreeAgent GoFlex USB 3.0 but I used a WD 320GB USB 3.0 and my notebook ran fine from cold boot up and restart.

You could go into BIOS and choose "Load Optimized Defaults" to see if that changes anything.

You could PM Brian@asus or one of the admins in this forum to help you out. (admins got @asus in their nickname ;) )

I hope you get this fixed :)

rexbaterna
12-20-2011, 03:34 AM
I don't have the Seagate 1TB FreeAgent GoFlex USB 3.0 but I used a WD 320GB USB 3.0 and my notebook ran fine from cold boot up and restart.

You could go into BIOS and choose "Load Optimized Defaults" to see if that changes anything.

You could PM Brian@asus or one of the admins in this forum to help you out. (admins got @asus in their nickname ;) )

I hope you get this fixed :)

* I have done this already even before when i was using BIOS 203 [i am now on BIOS 205] with still no luck...

* Yeah i forgot to mention it occurs only to drive of capacities 750 GB and up... I also have a USB 3.0 750 GB WD Passport and the same issue happens, but doesnt when i use a usb 2.0 Flash Drives... so i guess this is limited to higher capacity drives.

* I have also set BOOT Option Priority 1 to Internal Notebook Hard Drive so there is no way that BIOS will start booting up my External device first... >>> but for some reason, the boot up process seems to choke cause i dont see any flicker of light from my HDD Activity Indicator.

* Is there any posiblity that
(1)my bios could be looking at my External HDD first for a boot manager which obviously it doesnt have that's why it chokes? OR
(2)my BIOS just simply cant handle having something plugged into the USB 3.0 port during bootup? Im guessing power issues? or just plain BIOS not actually telling my computer to really boot up from my internal hard drive [specially when it is 750GB and UP] even after i set it to. I will try to contact Brian...

JRd1st
12-23-2011, 01:36 AM
I think there's a USB charging option in the BIOS - turn it on and see if that helps.

BTW, Brian has gone to greener pastures. Pm MarshallR@asus, instead.

drossi
08-19-2012, 07:51 AM
Hi folks,

Any idea or solution for this issue? Whenever the HDD is plugged to the USB3 port Win7 will not boot (black screen after ASUS logo).

It boot normally if the same drive is plugged in USB2