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View Full Version : Screen of G751JY is not working properly.



TacticalTugboat
08-11-2015, 06:58 AM
I got my G751JY recently and it has been working fine. However, whenever I start the computer after having shut it down, the screen stays black but I can see the blacklights go on. Nothing happens with the screen and it just changes brightness. I can still log in to my desktop but I can't see anything. After a couple restarts the screen works perfectly fine again. Is this a software problem or is the screen glitchy? Because it works perfectly after a restart or 2.

Kimmix
08-11-2015, 07:07 AM
Every G751JY has this problem as far as I know (Mine does). Rediculous if you ask me.

TacticalTugboat
08-11-2015, 07:13 AM
Yeah, pay like 2K for this machine. It's good, just really annoying to start up. Even just putting it on hibernate doesn't give this problem. Weird. Tedious for booting up ><

joshindaphils
08-11-2015, 08:30 AM
Every G751JY has this problem as far as I know (Mine does). Rediculous if you ask me.

For what it is worth I've never experienced this problem and I only do full shutdowns. I've disabled my ability to hibernate to reclaim the 24GB of HDD space.

Sorry no further help on a solution, perhaps killing off hibernation is the change that make the difference? Would be a stretch but I'm not doing many things different from a default config.

TacticalTugboat
08-11-2015, 08:38 AM
Where would I be able to kill of said hibernation (using windows 10 and was previously on windows 7, on my old computer). It's worth a shot!

I can hear the hard drive going beep beep (at least I'm assuming its that) when I boot it up.

joshindaphils
08-11-2015, 09:00 AM
http://www.tenforums.com/tutorials/2859-hibernate-enable-disable-windows-10-a.html

Here is a link I just skimmed it, it looks like a good guide.

To note after it is disabled you can clean up hyberfil.sys which is about the size of your RAM taking up a good chuck of drive space. Also fast startup will be disabled.

Reading the descriptions of the issue again, this actually makes a lot of sense if fast startup is part of the cause here as if you don't have a screen, you are likely not shutting down cleanly and you wouldn't be using the fast startup on the next boot.