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View Full Version : Q: wrong eSupport on G751JM, any quick fix?



cdma2k
08-15-2015, 08:22 PM
Hi,

I just got a G751JM, good machine for my use, no audio problem.

One problem though, Asus put wrong eSupport (G751JT) in C drive of G751JM unit, so when I tried to reset the unit,
the installation of Win 8.1 has no problem, but Asus Install (Asus installation wizard)stopped with error message saying
"The drivers in this disk are not compatible with your machine."



As far as I know, most of the drivers are the same except Nvidia graphic,

any quick fix? thanks!:o

cdma2k
08-16-2015, 02:47 AM
what does the command start64.cmd do in the c:/eSupport/edrivers?


if %PROCESSOR_ARCHITECTURE%==x86 start /w I386\AsCopy.exe /facmove64

if %PROCESSOR_ARCHITECTURE%==AMD64 (
md U:\EFI\ASUS
copy /y Root\*.BIN U:\EFI\ASUS
attrib U:\EFI\ASUS\*.BIN +R +H
start /w I386\AsCopy64.exe /facmove64
)

Clintlgm
08-16-2015, 04:30 AM
Are you trying to install BIOS MBR? Should be UEFI GPT not sure if that is your issue I don't know what i'm seeing there but I'm seeing X86 should be 64. Not sure where the AMD is coming from your CPU is Intel and your GPU is NVidia.
You can get all the latest tested and approved drivers from Asus Support Downloads (http://support.asus.com/download/options.aspx?SLanguage=en&type=1)

8.1 install media http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media
Win 10 install media http://www.microsoft.com/en-us/software-download/windows10

Sniffy
08-16-2015, 01:00 PM
I don't know what i'm seeing there but I'm seeing X86 should be 64. Not sure where the AMD is coming from your CPU is Intel and your GPU is NVidia.


AMD64 is the name for 64-bit x86. They originally invented it. The if statement is assessing whether the CPU is 64-bit capable.