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View Full Version : 750JS Win10 ATK package V1.0.0039 fails to start on startup sometimes?



AstralandArcane
09-01-2015, 10:41 PM
Hi Guys,

I've run into a problem with my ATK package. When I updated to windows 10 I had some hotkey issues,
my ATK package was way out of date so I updated to the latest one on the support page for my laptop.
How ever the latest ATK package fails to start on startup sometimes.
It's very weird that sometimes it works fine other times it doesn't.
Has anyone else encountered this problem and know how to fix it? I'm using ATK package V1.0.0039

redduc900
09-03-2015, 04:33 PM
What happens when it "fails to start"? I assume you used Programs and Features to remove the old version, rebooted, then installed the newer package version? And just to be clear, you installed the ATK package specific to Win10? The latest version is 1.0.0040...

http://support.asus.com/download.aspx?SLanguage=en&p=3&s=813&m=ATKPackage&os=&hashedid=n%2fa

AstralandArcane
09-03-2015, 10:38 PM
Yes, I uninstalled the previous version. I got the Windows 10 ATK package from the 750JS support page, but I'll try 1.0.0040 out.

AstralandArcane
09-05-2015, 01:24 AM
I'm having the same issue with that version as well :(

redduc900
09-05-2015, 03:41 PM
What's the exact issue you're having?

What happens when it "fails to start"?

AstralandArcane
09-05-2015, 09:55 PM
When I turn on my computer, none of my function keys work, the keyboard lights all come on and won't go off.
My track pad comes back on (it is usually off because I have a mouse plugged in).
My Wifi and Num lock lights don't come on, although wifi is working.
The weird thing is that this only happens sometimes and I can't work out specifically why.

AstralandArcane
09-07-2015, 11:39 PM
I'm having the same issue with Version 1.0.0038 (The only other windows 10 version I hadn't tried.)
I've been doing some digging through the event viewer and I have a feeling this may have something to do with the fast boot feature. (The windows hybrid sleep/shutdown thing.)
I'll report back if this proves to be the case.