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View Full Version : G771JM - "Battery Plugged in, Not Charging" after Windows 10 Upgrade



heathb00
09-03-2015, 08:39 PM
I have had the "Battery Plugged In, Not Charging" problem since I upgraded to Windows 10. I have removed the ACPI Compliant Control Method Battery from Device Manager. I have unplugged the AC charger, shut down the laptop, removed the battery, plugged the charger back in, rebooted. Removed the ACPI device and ACPI Fixed Feature Button, shut down, reinstalled the battery, rebooted, still wont charge. I am not sure what else to do. If anyone has any ideas I would love to hear them. Thanks.

Corporal
09-03-2015, 08:56 PM
What battery percentage are we talking about here? 95%-99% or less than 95%?

heathb00
09-03-2015, 11:12 PM
95% at the moment but has been going down. I have had this laptop since Jan and it has always either said Fully Charged or has not had a probelm recharging if I have used the battery. Again, this has only started after the upgrade to 10.

heathb00
09-03-2015, 11:13 PM
By the way, I am using Bios 203, I am not sure if there is a newer one, can't locate one on the support site.

heathb00
09-03-2015, 11:17 PM
Nevermind, I let the battery run down a bit, now its charging. Does Windows 10 have different battery management than 8 had?

joshindaphils
09-04-2015, 12:20 AM
Nevermind, I let the battery run down a bit, now its charging. Does Windows 10 have different battery management than 8 had?

The behavior is the same it is likely that you just didn't notice it before.

Edweird
09-04-2015, 06:03 AM
Yeah, I think you've missed it. Laptop EC software has been working like that since the days of Windows XP...
It's completely normal.

heathb00
09-04-2015, 01:22 PM
I have 6 other laptops in my house from 4 different manufacturers. They run Win XP, 7, and 8.1. I have gone to all of them, let the battery run down slightly, 96-97%. When I plug the power supply in, all say charging. Not something I missed. Thanks.

Edweird
09-04-2015, 02:32 PM
I have 6 other laptops in my house from 4 different manufacturers. They run Win XP, 7, and 8.1. I have gone to all of them, let the battery run down slightly, 96-97%. When I plug the power supply in, all say charging. Not something I missed. Thanks.

Just because the laptops you have on hand don't do it doesn't mean that it hasn't been a normal thing since the days of Windows XP. You "missed it" because you simply haven't owned one such laptop. :D

No need to get angry.

In any case, this is the absolute standard now so you shouldn't worry. In fact, you should worry if your battery stays at 100% often. Mine hasn't hit 100%more than maybe...twice in the 9 months I've had it and the previous 2 ASUS, 2 MSI, 2 Acer and 1 HP laptops that belonged to either me or familiy, they pretty much never hit 100% since around the middle of 2004. Some HP and Dells ones that I've enountered during that time did have the battery reach 100% as a normal thing - but the technology and idea behind it has existed for quite a while.

edwin0621
09-04-2015, 07:29 PM
I have the same problem but mine is 50% down how can i fix it?

Carnoustie
09-04-2015, 07:45 PM
I have the same problem but mine is 50% down how can i fix it?

plug it in :)

heathb00
09-04-2015, 08:21 PM
Just because the laptops you have on hand don't do it doesn't mean that it hasn't been a normal thing since the days of Windows XP. You "missed it" because you simply haven't owned one such laptop. :D

No need to get angry.

In any case, this is the absolute standard now so you shouldn't worry. In fact, you should worry if your battery stays at 100% often. Mine hasn't hit 100%more than maybe...twice in the 9 months I've had it and the previous 2 ASUS, 2 MSI, 2 Acer and 1 HP laptops that belonged to either me or familiy, they pretty much never hit 100% since around the middle of 2004. Some HP and Dells ones that I've enountered during that time did have the battery reach 100% as a normal thing - but the technology and idea behind it has existed for quite a while.

I wasn't angry just merely stating a fact. And this particular laptop has not done this until I upgraded. Before, I would routinely let the battery drain, and recharge. I never had the issue with the "plugged in, not charging" on this laptop. I have had it with others that I own. What I haven't seen before is where the battery would not charge above a certain threshold, hence my question about Windows 10 battery management. Whether or not a BIOS upgrade was needed or not. So if I seemed short, sorry, just stating what I know and have encountered.

edwin0621
09-05-2015, 06:40 PM
It is plugged in but it isnt charging

Edweird
09-05-2015, 07:59 PM
I wasn't angry just merely stating a fact. And this particular laptop has not done this until I upgraded. Before, I would routinely let the battery drain, and recharge. I never had the issue with the "plugged in, not charging" on this laptop. I have had it with others that I own. What I haven't seen before is where the battery would not charge above a certain threshold, hence my question about Windows 10 battery management. Whether or not a BIOS upgrade was needed or not. So if I seemed short, sorry, just stating what I know and have encountered.

It's worrying that you have not noticed this happen before the upgrade - that isn't intended behavior for these machines. ASUS has released several EC firmware BIOS updates for the G751 series - perhaps they've done so for the G771, as well. But if it's doing it now regardless of whether it was doing it before - then you're good. :)

dkangelis
09-12-2015, 02:52 AM
Yep... got the same issue... the problem with mine is that my battery is stuck at 0% after Win 10 install. I reinstalled Win 8.1 and my ROG 751 is permanently messed up. I reinstall Win 10 a second time with same issues. Unfortunately, my computer will randomly shut down in the middle of me typing, playing a game... I've tried all the suggested fixes... still down.