View Full Version : Asus G751J - Plugged and not charging

09-04-2015, 07:28 PM
I've been with my asus over a year now but yesterday checked the battery and it says plugged and not charging also the battery symbol on the laptop appears red.. Does it mean I have to call asus for support or can I fix it from here?

Anyone know anything about it ?

09-04-2015, 08:01 PM
Can you get us a screenshot?
The plugged in, not charging thing gets a new thread every 2 weeks it seems - that's absolutely normal.
But a red symbol usually means that the battery is dead.

Does the battery last at all when the laptop is unplugged or does it literally shut down after a couple of minutes?