View Full Version : G551JM won't boot or even get to the BIOS

09-12-2015, 02:38 PM
I'm on my second G551JM laptop now after the first one died within two days of receiving it. This one has been working just great for approx. 2.5 months with no issues. Yesterday, I was using the laptop and it got a Windows 8.1 blue screen with a KMODE error of some sort and shut down. Now it won't boot up at all. Hit the power button and nothing happens on the screen but I do get some of the indicator lights flashing and then nothing. The "lightbulb" light comes on for approx. 2 seconds while this pattern of lights appears: "airplane" flashes on and off, "harddrive" flashes on and off, "airplane" flashes on and off, then everything is off. No fan spin up, no noise whatsoever.

I took out the battery, held down the power button for more than 30 secs, put the battery back in, and the same thing. Any other ideas of what to try?

09-12-2015, 02:39 PM
FYI, the machine has the 128GB SSD plus 1TB hdd option. OS installed by default from the factory on the SSD.

09-12-2015, 08:23 PM
I randomly had the same thing happen to my laptop and I was forced to RMA it.