PDA

View Full Version : Asus G551 Frequent Hang



Beh Jie Wei
09-16-2015, 10:40 AM
I am having a problem of my laptop keep hang frequently when using wifi connection. I tried to update all drivers, recover to factory condition and still the same issue again. The whole laptop hanged while downloading files, or playing games (Dota 2). Need to force shutdown by holding the power button.
Below is the event info when the system hang and restarted.
- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 3

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2015-09-14T14:44:40.103911700Z

EventRecordID 2362

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer ASUS

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0


Please assist.

Thanks.

aeolisio
09-16-2015, 11:12 PM
Event 41 is you causing the shutdown with the power button you can google things like this to avoid making threads. If i were you i would do a clean windows install 90 percent of issues like this are solved with clean installs.