View Full Version : UK RMA process

09-26-2015, 07:54 AM
To anyone who has had a laptop repair in the UK via an RMA, do you go through your dealer or direct with Asus, or do you have a choice?

From what I've picked up from the internet, Asus service looks very bad. What is a typical turnaround time please?

09-27-2015, 09:39 AM
Ok - I contacted my dealer and the procedure is to deal direct with Asus. My dealer says I have an ON-SITE warranty - wow!

So will Asus come to my house and fix my machine? I doubt that very much!