PDA

View Full Version : G74Sx Explorer keeps crashing - Solution



cyph0rg
09-29-2015, 02:22 AM
Hello,

Recently had to revert back to the original Windows 7 that came with my Asus G74Sx Notebook,
Almost right after reverting, installed all windows updates and upgraded to Windows 10.

However it did not fix the issue, the explorer kept on crashing whenever I go into any folder or just simply open My Computer.

After hours of troubleshooting, google and forum searches, driver reinstallation and startup programs disabling and re-enabling.
All without ANY luck or success, Explorer kept on crashing. Then I decided to start unistalling programs one-by-one.

After the fourth uninstalled program I uninstalled "Asus Web Storage"
Turns out that was the cause of the problem, during the uninstall process, 'Explorer' crashed and restarted approximately 5 times,
And as soon as the program was uninstalled the problem was completely gone.

I don't exactly know what was the reason of "Asus Web Storage" to cause this,
as I've had this program installed when I just bought the computer but this was not an issue.

Respectfully,
Signing off,
cyph0rg.