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View Full Version : 750 (jx) issue after win10 reset, this program only supports asus notebooks - solved



11770
11-26-2015, 11:07 AM
i recently reset my hdd while "keeping my files" on windows 10 and was trying to reinstall some of the useful asus apps. but when i tried to install splendid video it tells me it only supports asus notebooks whats going on, this is an asus rog 750 (jx)? i have the rog symbol on the thing here...

11770
12-01-2015, 09:05 PM
bump, why did doing a system reset make the pc think it isn't an asus anymore?

cl-Albert
12-03-2015, 05:48 PM
Hi,

Sorry for the delay.

Please install/upgrade the newer ATK (ASUSTek?) driver for Win10 to help recognize your system as an ASUS notebook in Windows.

Below is the ASUS G750JX global download site (seems to be missing from the U.S. site right now?) and you may want to check the bottom left-hand corner of the page to switch back to your region to check other things. Thanks.
http://www.asus.com/Notebooks/ROG-G750JX/HelpDesk_Download/

11770
12-04-2015, 12:08 PM
thank you that fixed the issue.

cl-Albert
12-04-2015, 05:15 PM
Glad to hear it helped and thanks for letting us know!