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View Full Version : GL752VW screen goes black.



ColdNorthMenace
11-27-2015, 07:04 AM
So, I have an issue where sometimes my screen just goes black on my GL752VW. Randomly it will just stop showing image, but the sound will continue. I have a friend who says this has been an issue here and there with ROG laptops. This does not seem to matter whether it's during gaming or during OS work. Should I just bring it back to the store, or is there something I can do to fix the issue at home. I absolutely love the laptop, but I can't just have it stop working on me like that.

I have uninstalled and reinstalled all the GPU drivers, Intel and nVidia.

ColdNorthMenace
11-28-2015, 04:10 AM
I figured it was a hardware fault. I exchanged the laptop.

mocoyR
01-01-2016, 01:55 AM
I also have a gl752vw and it happened to me 3 times but only for a few seconds. When your laptop goes black screen does it recover? I want to know if my laptop has hardware defects before its too late.

prototype89
01-01-2016, 05:40 PM
I also have a gl752vw and it happened to me 3 times but only for a few seconds. When your laptop goes black screen does it recover? I want to know if my laptop has hardware defects before its too late.

I had this happen to me, except my device would stay black and wouldn't recover until a restart.
i updated the bios and so far I've not experienced any more blackouts.

Richcraft
01-02-2016, 03:39 PM
I figured it was a hardware fault. I exchanged the laptop.

If it happens again, there have been reports on the forums as indicated by prototype that a bios update has eliminated this problem. The latest bios updates for the GL752 can be found at: http://www.asus.com/us/ROG-Republic-Of-Gamers/ROG-GL752VW/HelpDesk_Download/

And here are the instructions on how to complete the bios update per the manual. Note: You'll need a flash drive.

54476
54477

mocoyR
01-07-2016, 07:22 PM
pls help. after I updated the bios 210 the backlight of the keyboard is not working.

ATR-42
01-07-2016, 09:30 PM
pls help. after I updated the bios 210 the backlight of the keyboard is not working.

have you tried reinstalling the ASUS ATK drivers again?

rathaROG
02-02-2016, 09:25 AM
My friend laptop GL752VW has this problem too. Black screen suddenly while using and I can't do anything with it. Force close Windows, and press the power button, nothing show on the screen even backlight key.

nandodean
02-02-2016, 09:40 AM
Mine turns black when I put some electronic device just in the gap to the left of the touchpad, under the keyboard. But as soon I put the electronic device off, it shows the image regulary. Has happened with ipad, iphone.... Still doesn't happen all the time. Must be some EM field, or maybe the closed-screen detector.

Levelouk
02-18-2016, 05:29 AM
I recieved my RoG GL752VW a weeks ago, It will randomly goto anidle state as if turning off but It will start up immediately where it left off if I move the mouse or touch a key, today 2/17/16 It has been doing it over and over again. I have downloaded, rolled back and updated every driver for everything, I have tried OEM driver through ASUS qnd that didnt work, It is not a heat issue and it happens anytime. Gaming or not gaming, I am currently restoring to original state... Deff need help if anyone knows how to fix. Or even cause of issue...

kartel1
02-18-2016, 07:09 PM
just try to update intel graphic card firmware from its own site your problem will be disappeared mine is solved.