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Slavisha
11-28-2015, 02:57 AM
Hi Guys,
I just purchased G752VT in Micro-center for 1399 during the Black Friday. I noticed that speakers will make small popping noise now and then. It is like static and not that loud but me being picky it is bit annoying to me. Even if i am not playing anything i will hear it for no reason. First i thought it is driver issue so i tried to install newer driver, than i thought its maybe something with graphic card and sound driver that comes with Nvidia but that also didnt resolve the issue by updating graphic driver. So... i took the computer back to the Micro Center and returned and got another one... i got home and same thing is happening. I just wonder if anyone else noticed this or i have extremly bad luck. I can still return it but since i already set everything up as i want on the computer, i just wanted to see if this is something across all G752VT so i dont waste time returning it and setting it up again. I can just "learn to deal" with it.

Please let me know if your speakers are making sound while you not playing anything and even better if theres fix for this static...


Thanks,
Slav

toronto699
11-28-2015, 04:54 AM
popping is not normal , I saw a demo unit it had no popping sound that I could hear , I ordered a G752-VY but will be awhile before it arrives

Slavisha
11-28-2015, 05:00 AM
Yea, the problem you cant really hear it unless you are in completely silent room. I still have the option to return this machine within next 14 days but i am afraid if i take 3rd one i will hear the same thing again.
Even if i put the volume to zero, i can still here like once every minute or two, its the noise like when you play the song and when song is just about to start you hear the sound in speaker like they just got signal and about to start playing. I dont know how to really describe this.

toronto699
11-28-2015, 05:02 AM
I Know exactly what u mean , Some G751 laptops had same issue or similar speaker issue , I cannot say it was a driver issue , id say its a hardware issue . its up to u if u decide to keep it, nice gaming laptop though .

Slavisha
11-28-2015, 05:19 AM
Yea, its nice, i added also Samsung 950 pro and i would expect this thing not to have issues considering how much i paid for it. I am afraid if i return and get 3rd one i will just face the same thing.... I just wonder if anyone else hearing this on their lap top.

toronto699
11-28-2015, 05:25 AM
here is what I would do check all G752 posts and PM those that have a G752 and ask

Slavisha
11-28-2015, 05:36 AM
here is what I would do check all G752 posts and PM those that have a G752 and ask

Good point. I will try that too.

warryabel
11-28-2015, 08:29 AM
shame on asus nothing learned,same issues as 751...still stupid

Slavisha
11-28-2015, 04:57 PM
Ok, so i tried fix they had for g751 by editing registry part for power management of the Realtek and disabling UAC. So at this point i hear this noise only when i turn on let say Spotify and right before song starts, and i also hear it if i stop playing anything. Let say if stop the song and wait exactly 10s i will hear it one more last time and that's it until some other sound is about to play on lap top.
So it is something with sound card the way it acts with speakers once it gets signal and once its about to cut the signal if it is not in use.
I am going to the store to swap this one for another one... if i find that 3rd lap top has same thing i am giving up.
:-(

Corporal
11-28-2015, 06:27 PM
shame on asus nothing learned,same issues as 751...still stupid

bwahahahaha, it's just as I thought :D :rolleyes:
Seriosly though, why does ASUS neither release a fix for the g751 (software fix), nor fix it for the next generation (software or hardware fix).

toronto699
11-28-2015, 06:42 PM
popping is not only a G751 issue , now a G752 issue as well , some asus motherboards have the same issue. All have Realtek audio chip. My Asus motherboard use to have audio pop , pops went away for unknown reasons without changing audio drivers , still using original driver with my Asus MB, My G751 had no audio issues. But u would think Asus would have solved the issue with its New Leading Edge G752 Laptops and Skylake Mother Boards. For Your Hard Earned Money U shell Out For Laptops these days , thay are not cheap One Should expect No Issues , Right Out Of The Box

Slavisha
11-28-2015, 09:22 PM
Ok i just came back from the store with 4th computer. They let me open two more and every single of them had same thing going on. Since i like the lap top so much i guess i will have to suck it up and deal with it. :-(

toronto699
11-28-2015, 09:32 PM
Slavisha enjoy your new laptop , PM Asus Rep cl-Albert with your situation hes our Asus Rep on these forums
https://rog.asus.com/forum/member.php?105838-cl-Albert

Slavisha
11-28-2015, 09:45 PM
Thank you Toronto. I hope this gets resolved with updated drivers or something. I will reach out to Asus rep. I had every single gaming lap top since gsn1 back in 2008 and i havent had many issue or complaints. But this one is just one that anoyes me.

Slavisha
11-30-2015, 01:55 AM
So after 4 time replacing this in the store... i found that these have also issues with subwoofer too.
When i tried to play League of Legends, sub-woofer was making really loud crackling noises with every higher explosion effect in the game. It made it really annoying. My sub-woofer was set to 50 and the only way to get rid of if was to put it down to zero. As i mentioned this is 4th g752 i tried in past 3 days and i am at the point returning it and not even getting another one.
I had every single Asus gaming lap top since g1sn back in 2008, i have been loyal to the Asus but issues with sound card has been annoying since g751 version and i don't know if i should just go with something else. I read every single post they had on g751 with this issue and tried everything that i could find people suggested and nothing resolve it. Now if i have to shut down subwoofer down completely in order to play game normally than this deal breaker for me. Not because subwoofer means anything but the fact that we are paying so much money for these machines and yet i have to shut down piece of hardware in order to use it without being anoyed by loud crackling sound from woofer.
I am going to return this machine too and just end it there.

JHR1979
04-09-2016, 06:03 PM
thay are not cheap One Should expect No Issues , Right Out Of The Box

One would hope this was true. But unfortunately pricetag and no problems dont always go hand-in-hand.

This audio popping issue bothered me quite a bit to begin with, but in the end, its not a deal-breaker. But *definately* something ASUS really needs to fix. Oh, and im running the G752VY, but they do share the same mobo/audio parts with the VT model, i believe.

warryabel
04-09-2016, 07:31 PM
i remember me, i think hasnt popping &crackling with linux...

JHR1979
04-09-2016, 08:04 PM
i remember me, i think hasnt popping &crackling with linux...

Not getting any pop'n'crack while playing a game. Or when some game is running in the background and using other software alt-tabbed.

Panos Ch
02-26-2017, 11:46 AM
Hey guys,

New in the forum. New with ROG in general. And it hasn't started well...I have the exact same problem with the G752VT bought during black friday, in november 2016. Ever since I tried enough to have me RMA it a month ago, where I got it back with a report stating that everything was good after the re-installation of windows. Of course it wasn't. I called and called and wrote emails just to be asked to send it once more. I did and the report this time stated that they consider it a normal behavior BUT they changed the motherboard anyway just to prove their point(?)! They continued by saying that the problem (or "behavior" how they describe it,continued after the replacement as well.I'm literally fed up with this and I have no intention of using it further. I just need to back my position up in case they keep on insisting that the elephant is not an elephant. Therefore I would like you guys to please tell me if there is any of you who DOESN'T have a problem like that with their G752. The easiest way to reproduce it, is to go to windows sound bar on the taskbar and drag it to the mute. No matter what I tried, the popping always appeared once I did that. I do not want to mess with the registry since I've came to the conclusion that this could help. It's something that ASUS should fix somehow from their side. ASUS GL502VT doesn't have the issue. 400$ ASUS laptops don't have the issue. How is it possible for an alienware rival to have such a ridiculous issue. Sorry about both the length of the post and the fact that it's almost a year since the last post. Cheers!

Armesis
02-26-2017, 02:31 PM
this is common to all rog laptops, there is a fix where you must manually modify system reg files at your own risk. ASUS doesnt seem to care about this. Ive gotten used to it.

Julskey
02-26-2017, 02:40 PM
To be honest, my g752vt also has some popping sound every now and then when using the internet, but it is not so annoying to me. I also noticed that this popping sound is only present while i'm using the laptop's built-in speakers. Mostly, i'm connecting my laptop to my bose companion 2, and never experienced popping from there nor from when connecting earphones and headsets. This may be a problem with the speaker amplifiers. I believe the headphone amp and speaker amp are separate.

I don't use built in speakers too often (use it only when travelling), that is why it is no big deal for me. I mostly use either use a headset/earphones, the bose comp2, or my onkyo home theater system for immersive sound experience.*

Anyway, that's just me. I think my g752vt is still a great machine. *

Panos Ch
02-26-2017, 07:36 PM
Thank you for the replies. As I wrote though in my first post, I went to check a GL502VT at a local store and it had no problem. So,for me it's not really important that maybe more or all(?) G752xx do it. As long as it's there, (while it shouldn't since other similar laptops don't have it), it's a problem. Should I assume that GX800 has it? I doubt it... If I spent this ridiculous amount of money on a laptop, I would expect it to work like a swiss watch. At least for Asus to acknowledge it as an issue. Anyway, sorry for the rant and if there is still someone who doesn't experience this with G752xx, I would very much welcome their contribution! :) Thanks again!

Taker
03-12-2017, 11:55 AM
I can confirm that this problem is also present on the GL753VD (Realtek soundcard) on the external speakers and headphones too. And it's annoying.