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girmal5
11-30-2015, 04:12 PM
i just got my ROG G751JY today
i turned it on

Red Backlit turns on
After 15 secs it goes back to sleep,
Basically it wont Boot


So i tried connecting it to my TV
Surprisingly it works on my tv


Confused why my laptop screen wont turn on,
So i googled around and found it has something to do with the magnetic sensor
Confused if that or Some Other hardware issue.


Anyone ever faced any similar issue?


And, Replacing the product is not very easy,
since i stay in india and i purchased it from Amazon.com(USA)

Corporal
11-30-2015, 07:49 PM
Basically it wont Boot

So i tried connecting it to my TV
Surprisingly it works on my tv
What do you mean by that? It either boots or it doesn't.

By the looks of it, either your screen is dead-on-arrival or the magnetic sensor doesn't work. Make use of amazon's return policy if you can, there are rumors that ASUS RMA service is very unreliable :rolleyes:

girmal5
12-01-2015, 07:13 AM
What do you mean by that? It either boots or it doesn't.

By the looks of it, either your screen is dead-on-arrival or the magnetic sensor doesn't work. Make use of amazon's return policy if you can, there are rumors that ASUS RMA service is very unreliable :rolleyes:

it boots if i connect it to monitor before pressing the power button
but when using the laptop display
when i press the power button the led and backlit turns on and after 15 sec it turns off.



i guess ill just return it
get a refund and get an alienware :(
Very disappointing.