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View Full Version : Help pls: GL752VW's screen is a TN display, not IPS?! (Per Amazon user's review.)



cannga
12-01-2015, 01:30 AM
Hi I am not a gamer, only have limited knowledge of computer technology, and am buying this computer mainly because of the IPS display. It will be used for photo editing/display. I placed order with B&H but have just cancelled it because a user on Amazon posted that the screen is actually TN display: CMN N173HGE-E11.

The reviewer (Amazon Customer) posted a picture of AIDA64 summary that shows the above display, which is a TN panel. He mentioned HWiNFO reported the same info. http://www.amazon.com/GL752VW-DH71-17-Inch-Discrete-GeForce-Metallic/product-reviews/B01578ZK9A/ref=cm_cr_dp_see_all_btm?ie=UTF8&showViewpoints=1&sortBy=bySubmissionDateDescending

My questions please:
1. Could anyone here confirm that the info above is correct? That this is indeed NOT an IPS panel?
2. I would like to believe the above convincing evidence, but how could ASUS makes such a significant error in advertising?

Thanks in advance.

Tidbits
12-01-2015, 01:56 AM
Asus has NEVER advertised the GL having an IPS display. They did for the G752 versions.

As you can see below
https://www.asus.com/us/Notebooks/G752VT/specifications/
shows IPS display

As for the GL752 makes no mention of a IPS display
https://www.asus.com/Notebooks/ROG-GL752VW/specifications/

cannga
12-01-2015, 02:24 AM
Asus has NEVER advertised the GL having an IPS display. They did for the G752 versions.

As you can see below
https://www.asus.com/us/Notebooks/G752VT/specifications/
shows IPS display

As for the GL752 makes no mention of a IPS display
https://www.asus.com/Notebooks/ROG-GL752VW/specifications/

You are right on the specifications page! Thanks. But... also at same ASUS site - IPS was specifically mentioned:

http://www.asus.com/us/Notebooks/ROG-GL752VW/
Full HD flair, no glare
GL752's large 17.3-inch Full HD **IPS display*** has a matte-black finish that eliminates glare for stunning visuals without distraction. And with wide 178-degree viewing angles, you'll enjoy full vivid-color glory from even the most extreme positions.
178 **IPS** | FHD | Matte Panel

JimmyBones
12-01-2015, 04:04 AM
omg i am planning to buy the same laptop for 3d purpose mainly.
http://store.asus.com/us/item/201510AM170008066/A18486
here they did mention ips pannel.
this is the model
http://www.amazon.com/gp/product/B01578ZK9A?ref_=cm_sw_r_awd_0rKqwbBP5ACWS
at excaliberpc same description
http://www.excaliberpc.com/636913/asus-gl752vw-dh71-17.3-full-hd.html

Tidbits
12-01-2015, 04:27 AM
Interesting. I never bother reading everything other than the technical page.

JimmyBones
12-02-2015, 06:33 PM
Here he says that its IPS so can any one confirm please. I really want to buy this laptop
https,://youtu.be/9-603kcKyMI

cannga
12-02-2015, 07:28 PM
Here he says that its IPS so can any one confirm please. I really want to buy this laptop
https,://youtu.be/9-603kcKyMI

I would wait. If that poster on Amazon is correct that the panel is Chimei CMN N173HGE-E11, then it is a TN panel for sure, as mentioned here:

http://www.notebookcheck.net/Review-Acer-Aspire-V3-772G-747A321-Notebook.93916.0.html
"We are already familiar with the high quality TN panel (CMN N173HGE-E11) from the Acer V3-771G-736B161TMaii (HC9GK 173HGE) review."

Clintlgm
12-02-2015, 07:29 PM
If you purchase from amazon and they advertise IPS, If its in the spec sheet, then if it comes with anything else, you can just send it back and purchase something else.

If your dealing on eBay, you take your chances depending on what that dealers policies are!!!

cannga
12-02-2015, 07:42 PM
If you purchase from amazon and they advertise IPS, If its in the spec sheet, then if it comes with anything else, you can just send it back and purchase something else.

If your dealing on eBay, you take your chances depending on what that dealers policies are!!!

Agreed; I most definitely would only buy from Amazon because of their more liberal return policy. B&H Photo for example has better price for this particular model but would only allow return if the item is "defective." Even for Amazon, it's a pain if they dispute how it is I "prove" that the panel is Chi Mei, and if this particular Chi Mei is TN.

BTW, ASUS Support posted a reply on that Amazon review and left his email contact http://www.amazon.com/review/R185XD8XPG2FHU/ref=cm_cr_dp_cmt?ie=UTF8&ASIN=B01578ZK9A&channel=detail-glance&nodeID=541966&store=pc#wasThisHelpful. I emailed the ASUS person directly and he said he "tested" himself and re-confirmed IPS (didn't say what that test is), but he too is awaiting words from the technical team.

The plot thickens. I would like to believe ASUS but who knows. Would be nice if GL752 owners here could run AIDA64 or HWiNFO diagnostic to confirm what panel it is.

cannga
12-04-2015, 12:30 AM
I have just received confirmation by ASUS Support that the screen on GL752VW is most definitely **NOT** IPS. Apparently they are working to delete all IPS advertisements.

Unbelievable mistake/oversight on the part of ASUS. I feel sorry for those who bought this computer thinking it has IPS.

G751 here I come - unfortunately while waiting for the above confirmation I have missed out on the $988 sale on Amazon for the G751. I think Newegg has the same deal still on going though.

WineLackey
12-04-2015, 09:59 PM
I was at MicroCenter yesterday looking at the GL552VW, and it definitely had an IPS screen. There was a GL752VW next to it, and I don't recall it looking that much different in terms brightness, but didn't look too closely. Are the two models supposed to be similar except for the screen size?

cannga
12-05-2015, 04:16 PM
BTW, full quote from ASUS Support below. I do not know if there is such a sub-class of TN panel called "Wide View" or if this is just more marketing pitch from Asus though :-). Bottom line is it's not IPS.

For those who want to buy instead G751JLWH71(WX), which does have IPS panel, Newegg Flash is extending its Cyber Monday Sale and has the lowest price that I've seen for G751JL ($989 & free shipping). There is also a special for 3 month Premier Membership free, which allows you to return free of shipping charge and without re-stocking fee, IIRC.

Regarding GL552VW, there is a fairly detailed review here that does seem to indicate the panel is IPS: http://www.ultrabookreview.com/8975-asus-rog-gl552vw-review/

Lastly I have read that the touch screen feature makes IPS panel more glossy (you could see this in ASUS touch screen model at Best Buy G751JL-BBI7T29), so for the best quality matte display, IPS non-touch is still king.

>>>>>>>>>>>>>>>>>>
I have finally received information from headquarters and it would appear
that it does NOT have an ips screen but wv (wide view). So they are now
working with marketing to fix this advertisement. Thank you so much for
your patience and cooperation in this fix. I hope this at least helps you
with your decision on what laptop to purchase. Sorry for the
inconvenience.
>>>>>>>>>>>>>>>>>>