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View Full Version : G752 Brand new, need help with bluetooth, Help Please.



Paco572
12-02-2015, 10:57 PM
I just got the laptop and I'm able to pair, see, discover but I'm unable to get any audio out of devices, ipod 4th gen, ipod 6th gen, ipad.
All devices as I said show up where they are supposed to but none of them are seen in the "Action Center" when I select connect.
My question is, can anybody get audio to play from their ipod via Bluetooth , through the aboard "G" series gaming notebook speakers?.
Thanks
Paco

Gps3dx
12-02-2015, 11:18 PM
Have you tried guides like that one ? (http://www.guidingtech.com/12120/stream-songs-phone-to-computer-bluetooth/)
Can you sync & play songs from any other NON APPLE BT device ?
I think you Q isn't G752 related but general Windows 8.1/10 usage dependent ( may be plus apple specific issue ... you haven't answered yet ).

P.S - if you can't see the BT icon in the SYStray is because you're missing drivers.
head into asus support page and install the BT driver -> reboot -> check again.

EDIT 1:
This thread has some insight about the subject (https://communities.intel.com/thread/45097?start=0&tstart=0)

Paco572
12-02-2015, 11:42 PM
I've reinstalled BT driver many times. I have the latest driver from intel for the BT chip for my G752, I've even tried other drivers. From the default ones downloaded from Asus's website. I just want anybody to try to get audio from the Bluetooth Enabled "G" series Laptop.I'm trying to get tot the bottom of it. I've been in touch with tech support, they initially said I had a bad intel chipset, but this was ruled out after a successful BT driver install directly from intel. I'm thinking the BT driver doesn't support audio because under services I could not find AD2P at all. So I'm just confirming what I think I might already know and that's, intels Bluetooth for the "G" series doesn't support audio. And I can't confirm this until I get some feedback from users trying to play their ipod on the G series laptops via Bluetooth. So that's where II need help.

I do get a BT icon on the task bar, "show hidden icons" and it's there.
I have BT Radio's, stereos, home theater and all my devices work perfectly on them.

THX
Paco

Tidbits
12-03-2015, 12:49 AM
Did you make the output the BT as the default?

Paco572
12-03-2015, 06:10 AM
There is no option to select Bluetooth as a default output . Is there anybody out there that can play music through Bluetooth on their G series ROG laptops ?. My iPod shows up in the devices and printers section as a multi media device . When I do a right click and properties on the iPod icon it gives me a list of services that Bluetooth is providing to the device . There are only three options available. An option that should be available there as a service provided by Bluetooth is AD2P which is a streaming protocol supported by nearly all Bluetooth devices but it appears not to be available on this particular Bluetooth chip supplied by Intel and installed on ROG "G" series laptops . This is why I' m asking G series laptop owners to test their iPod using Bluetooth and see if they can stream music onto their computer and then report back here if they were successful or not . It's a simple test and it's all that I'm asking people to do is test your Bluetooth and see if you can stream music that's all I'm asking, any help would be greatly appreciated, thank you.


Paco

Gps3dx
12-03-2015, 07:07 PM
EDIT 1:
This thread has some insight about the subject (https://communities.intel.com/thread/45097?start=0&tstart=0)

As i understand it... it's not ROG problem nor any specific laptop model.
It is the Intel Wifi+BT card ( Specifically in the case of my G751JT ) the "Dual Band Wireless-AC 7260".
With Intel's Win8.1 BT drivers (https://downloadcenter.intel.com/download/25344/Intel-PROSet-Wireless-Software-for-Bluetooth-technology-for-Windows-8-1-64-bit-WP-) installed on Win 10 system, After re-sync my Oneplus One ( running android 5.1.1 ) ->
I managed to get the following Device Manager devices:

53938
Only Intel(R) + both of the "MS BT Enumerator", was there after win8.1 drivers installation and BEFORE the sync with my oneplus.
nevertheless - My phone does NOT recognize my G751JT like my BT earphones - and I CAN NOT relay any stereo sound to the G751JT.

Paco572
12-05-2015, 11:00 PM
As i understand it... it's not ROG problem nor any specific laptop model.
It is the Intel Wifi+BT card ( Specifically in the case of my G751JT ) the "Dual Band Wireless-AC 7260".
With Intel's Win8.1 BT drivers (https://downloadcenter.intel.com/download/25344/Intel-PROSet-Wireless-Software-for-Bluetooth-technology-for-Windows-8-1-64-bit-WP-) installed on Win 10 system, After re-sync my Oneplus One ( running android 5.1.1 ) ->
I managed to get the following Device Manager devices:

53938
Only Intel(R) + both of the "MS BT Enumerator", was there after win8.1 drivers installation and BEFORE the sync with my oneplus.
nevertheless - My phone does NOT recognize my G751JT like my BT earphones - and I CAN NOT relay any stereo sound to the G751JT.

Thank you for taking the time to respond. I've have been in touch the Asus tech support to confirm what I have suspected, that Intel's Bluetooth chipset on the ROG "G" series Laptops do not support streaming audio, despite devices showing up in the "Devices, Printers " section as a multimedia audio device! with every indication that proper drivers are installed and visible in the device manger with no errors. A simple right click on properties "Devices, Printers " will show what bluetooth services are available, (I only see 3 with no AD2P" and at the very least that protocol "AD2P" should be present in order to stream audio is not there. That being said I encourage the following,

Please test your bluetooth iOS or Android device and see if you can steam audio though your ROG "G" series Laptop and report back here.

Many thanks to those who are taking the time to get to the bottom of this issue.

THX
PACO

Paco572
12-20-2015, 01:09 AM
Forum Admin, you can close this thread I'm starting a new one with a more direct approach.

THX
PACO572

JustinThyme
01-01-2016, 07:37 PM
This is Untrue. They do support streaming Audio on the Intel AC 7260. I have a G752VY on the way but can confirm that I steam all day long and part of next year on a G751JL using driver 17.1.1529.1620 from intels website.