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View Full Version : GL552VW USB TYPE C Question and Connecting Additional Monitor?



cvele88
01-15-2016, 10:59 AM
Hi all,
I am new to this forum and I have couple of questions about GL552VW and it will be great if someone can help me
1) What can I use USB TYPE C? Can it be use for connecting additional monitor in extend mode?
2) If I can not use type c port for additional monitor is the any other way to connect to external monitors in extend mode?

Thank in advance

cvele88
01-22-2016, 02:36 AM
can anybody help me?

JediRhymeTrix
01-27-2016, 01:35 PM
Hi all,
I am new to this forum and I have couple of questions about GL552VW and it will be great if someone can help me
1) What can I use USB TYPE C? Can it be use for connecting additional monitor in extend mode?
2) If I can not use type c port for additional monitor is the any other way to connect to external monitors in extend mode?

Thank in advance

The USB Type C port is basically a USB 3.1 port which uses a Type C connector interface (it's reversible and all that).
That being said, USB 3.1 itself has plenty of uses. It has a maximum transfer speed of 10MBit/sec and can be used with an adapter to split into upto 4 USB 3.0 Type A ports (regular USB).
It also supports daisy chaining of upto 2 monitors using DisplayPort. So, you can use that to connect a monitor or two in whatever configuration you like. (or just get a DP to HDMI adapter and connect a TV.
Lastly, it can support upto 100 watt of power output to a compatible device although it cannot be used to charge the laptop itself like the new MacBook.

guliver707
02-04-2016, 06:57 AM
Well for me it is a no go as display port getting an error message USB device cannot be set up I know it is a new technology but wondering if display port has been implemented or maybe we need a new firmware on the previous model the plug for mini display port was there it has been replaced by USB 3.1 but like I said I am not sure if the Dp 1.2 is functional
asus need to clarify this issue before I return this laptop

guliver707
02-04-2016, 05:31 PM
Well just got the reply from support exactly what I had thought Sorry, USB3.1 Type-C port on this notebook deletes DP function, "so you can't use this adapter to output external monitor's images. Thank you for understanding!" I must say I am more than disappointed by this!

Fipser
02-04-2016, 07:55 PM
1) USB-Port (Type C) is used to connect flash-drives like USB flash drives or external SSD's and HDD's or any other kind of external devices (Smartphones, Tablets, ...)

2) You can connect and externally expand your display with TV's and other monitors via HDMI-HDMI- or miniDP-DP-cable (DP for DisplayPort)

zhulbert
03-16-2016, 04:51 AM
Hi, could you please help me.
Also bought asus gl552VM, thinking that Usb 3.1 Type-C would support external display.
Thinking i would be able to plug in first monitor via HDMI, and another one via Usb 3.1 Type-C (type-c to hdmi adapter).
But as i can see it's not possible. Very disappointed with this fact.
Is there any way to plug in second monitor (excluding it's own)?
Thanks.

mcsherlock
03-17-2016, 01:22 AM
Isn't this port supposed to support external monitors with only a single connection as in the port will power and provide output?

Also in the future this port should be capeable of supporting addition full desktop graphics cards similar to the razor graphics enclosure?

dinoshan
03-31-2016, 11:07 AM
Hi, could you please help me.
Also bought asus gl552VM, thinking that Usb 3.1 Type-C would support external display.
Thinking i would be able to plug in first monitor via HDMI, and another one via Usb 3.1 Type-C (type-c to hdmi adapter).
But as i can see it's not possible. Very disappointed with this fact.
Is there any way to plug in second monitor (excluding it's own)?
Thanks.

Isn't it the skylake processor's standard to support type c 3.1 ? If it's so, then could it be the driver issue to enable the function?
I had to return a belkin type c vga adaptor as there was a device not recognised error. It stated to check the cable, but now I understand the real issue.

punit_arya
04-20-2016, 05:05 PM
The USB 3.1 on GL552VW model doesn't have Thunderbolt. This is coming straight from the product specification. The Skylake processors do support Thunderbolt but it doesn't work that way. These processors also support 64 GiB of RAM but the GL552VW supports up to 32 GiB only.

ripublik
02-01-2017, 08:03 PM
Please help me identifying my issue. My GL552VW under Device Manager listed USB controllers doesn't show USB 3.1, only 3.0.
Does yours show 3.1(Type C) Host controller?
Thanks

Takeishi
02-03-2017, 10:04 PM
Please help me identifying my issue. My GL552VW under Device Manager listed USB controllers doesn't show USB 3.1, only 3.0.
Does yours show 3.1(Type C) Host controller?
Thanks

If it's of any help, mine doesn't display it either. Just (in short) extensible intel(R) 3.0, root xHCI and USB composite.

U2Desire
02-04-2017, 03:42 PM
In Device Manager if you select View and Show Hidden devices it will than show up.

ripublik
02-05-2017, 08:07 PM
If it's of any help, mine doesn't display it either. Just (in short) extensible intel(R) 3.0, root xHCI and USB composite.

Thank you so much for replying.
Exactly the same, only the 3.0.
I bought a USB-c to HDMI adapter in order to have an additional HDMI output but when plugged nothing happened at all, not even detected as an unknown device, as if nothing was plugged in.

nightriderz
02-12-2017, 10:12 PM
Anyone can confirm we can plug additional monitor on the USB-c??

Anyone did it ?

yoshi3
07-31-2017, 09:25 PM
Hi. I have G55VW -CN2887 laptop (similar to L version) and I'm also trying to run 4K @ 60Hz but no luck.
Until today I have tried the following:

1. Connect the external monitor through HDMI port via HDMI cable to HDMI port in external monitor. I've only got 4K@30Hz.
2. Then, I have contacted support who told me that the port only supports HDMI 1.4 not HDMI 2.0 that is why it is impossible to get 60Hz.
3. After that, I've tried with the USB-C port and USB-C to DP cable and didn't get no signal at all.
4. Finally, I've contacted again the support and they said that USB-C port only has data transfer available and not external monitor connection. At least they didn't officially test it and confirmed it.
5. So, my question is: Did somebody try to connect the mentioned laptop or L version with the USB-C - HDMI 2.0 cable with external monitor?

Thank you.

yoshi3
08-01-2017, 04:26 PM
Dear all,

I have tried everything. HDMI to DP, USB-C to DP, USB-C to HDMI and only thing that works is HDMI to HDMI connection where I can get 4K @ 30 Hz max. No 60Hz is available.
I'm completely dissapointed with ASUS and their HDMI 1.4 and no DP ports. USB-C port is only there to fill out the available space and it is USB 3.1 gen. 1 which is practically the same as USB 3.0 (5 Gbps).

To conclude, until now there is no known solution but only to downgrade from 4K to 2560x1440 which is the first available resolution for 60Hz on HDMI 1.4 on this kind of laptop.

Again, completely dissapointed with ASUS and their support.

yoshi3
08-01-2017, 04:27 PM
Dear all,

I have tried everything. HDMI to DP, USB-C to DP, USB-C to HDMI and only thing that works is HDMI to HDMI connection where I can get 4K @ 30 Hz max. No 60Hz is available.
I'm completely dissapointed with ASUS and their HDMI 1.4 and no DP ports. USB-C port is only there to fill out the available space and it is USB 3.1 gen. 1 which is practically the same as USB 3.0 (5 Gbps).

To conclude, until now there is no known solution but only to downgrade from 4K to 2560x1440 which is the first available resolution for 60Hz on HDMI 1.4 on this kind of laptop.

Again, completely dissapointed with ASUS and their support.