View Full Version : Asus g551jw blue screen

01-23-2016, 07:31 AM
I got blue screen sometimes. Especially, when I shutdown and turn my laptop on, I absolutely got 1 blue screen time.
It appears: kmode exception not handled

I use Win 8.1 64bit pro
Bios: beta for avoid throttling (up to 83-85*C)
All drivers are normal.
No OC or modify

I setup win 8.1 again but it still appear.

Please help me.

p/s: 1 more question is the blue screen will affect my HDD right ?
I want to down to win 7 but g551jw doesnt have enough driver (not support) win 7 right ?

01-24-2016, 05:54 AM
Anyone can help ?

01-24-2016, 06:18 AM
open device manager see if there are any yellow ? marks on any devices . if there are post the name of the device and version # here and what Bios Version do u have? Beta?
Bois 207 is latest for that machine

your drivers

01-24-2016, 04:49 PM
Check your Windows log files to see what could cause this.
And google the error code that's on the screen. Microsoft 's has most of those error's explained, what possibly caused it and what to do with it.