PDA

View Full Version : nvidia GT540m problem



kevin92
12-25-2011, 02:06 PM
Hy.
I have an Asus K53SV with GT540m 2gb installed. It also has 8 gb of ram and a i7 2630qm CPU.
The problem is, when i run something with the High performance graphic card i get the BSOD, with the error code (STOP: 0x00000116, nvlddmkm.sys).
So i checked the temperatures of the GPU and i saw it rapidly rises from 50 degrees to 110 and over within 10 seconds. 5 min ago it reached over 130 degrees. I hope that this is not the real temperature
Even when i play old games, it crashes. Everything is also full of lag and the value of the FPS is normaly under 15.
The PC is not overclocked in any way and the drivers are up to date.
The irony is it works better on the integrated graphic card, then with the gt540m. Ive thought about replacing it with something stronger, but im not sure if
its possible.
Ive tried almost everything. It is also dust free and always on a flat surface.
So, if anyone has an idea of what could cause the problem, it would be awesome if you could help me :)

Thanks and sorry for my bad english :)

Edit: my friend just runned 3dmark vantage on my pc. We forced it to use the graphic card GT540M, the average FPS rate was 2-3 on the GPU test...

fuzon1337
12-25-2011, 06:05 PM
Hi

Which program do you use to check your temps ?

How old are your notebook btw? If it's 6 months or so, I would recommend to blow some compressed air into the fan and see if a lot of dust is coming out.

Also which version of your graphic driver do you have?

kevin92
12-26-2011, 02:04 PM
Hy...

I have to tell you, the laptop just died... It turns on, but there is no picture, also i cant "hear" it to boot up. And it is getting very hot (in like 2 minutes) in the midle of the keybord. It was 3 days old, and a Cristmas present for my little sister (as you can see, a very nice one). The graphic driver was the newest one from the asus page. It is funny, because i bought it in Germany, and this is like 500 km from my home. And in my county, they dont want to take it in warranty, to repair or replace it, so i will have to drive back to Germany.

As it was out of box, it was dust free. I used 3 programs for temperature (everest, the sidebar gadget, and the name of the third one i forgot, but it was posted on these forum).

I hope, they will repair/replace it.

Thank you for your help. As i use a ROG asus on my own, i hope this was something it hapened only once, so i can have ASUS for my favorite brand forever :) :)

As i said in the first post, sorry for my bad english ;)

fuzon1337
12-26-2011, 02:26 PM
Hi

It's bad to hear this :(

But you could try one thing before you go back for an exchange or repair.

Take out one ram at the time and see if it boots up then, if it does then you can isolate which ram is bad and you may want to buy a new one.

I also love asus notebooks, Asus G73SW is my third notebook from them :)



Thank you for your help. As i use a ROG asus on my own, i hope this was something it hapened only once, so i can have ASUS for my favorite brand forever :) :)


(Y)

kevin92
12-26-2011, 03:02 PM
I just came home from a computer shop, because i dont want to open it on myself. I said to him, he should check the ram... They are both in a perfect condition...

fuzon1337
12-26-2011, 03:47 PM
Hmm, could he tell what the problem could be?

kevin92
12-26-2011, 04:34 PM
He said, it could be the motherboard, the interated graphic card or the CPU.... without disassembling it, it is not possible to determine the problem. He also said it must be a factory failure, because the charger, and everything else is ok...

I really dont know what to think about it... Probably going to Germany tomorow :mad:

fuzon1337
12-26-2011, 10:58 PM
Ahh, I hope you get this fixed and do not get any issues with replacing it with the resellers. I would say that their is no need to repair that notebook since it's a DOA-issue.

Good luck!

kevin92
12-27-2011, 02:30 PM
i have to tell you, that i called asus support today. They were very professional and understanding. I sent the pc,
to the asus central in germany. As they said, it will be repaired or replaced in 10-14 days.

fuzon1337
12-28-2011, 09:57 PM
It's good to hear that your problem gets fixed! :D

Give a sound about what the work place did with your notebook soon :)

kevin92
01-19-2012, 10:26 AM
Today i recieved my notebook back... It is working again, but i got the BSOD when i tried to play a game. Now, the nvidia card is not detected...

Any idea? :)

fuzon1337
01-19-2012, 05:49 PM
Hmm... can you give a detailed info about what you did with your notebook when you got it ? :)

EDIT: That you could do, is just to download the drivers for your notebook, and install it. Then you're notebook should be able to recognize the card :)

Also if you want to do a clean install of the notebook, check out my thread: New notebook? Look here! (http://rog.asus.com/forum/showthread.php?9082-New-notebook-Look-here!) :)

kevin92
02-17-2012, 08:52 AM
hy.
They replaced the motherboard and the CPU. The GPU is now detected, but i still cannot play any game. The notebook was clean installed with the latest drivers from the asus page.btw im still getting high temperaturem and the fps rate is horrible. Even the intergrated GPU is more powerfull than the one from nvidia.

fuzon1337
02-17-2012, 01:16 PM
Okey
you installed the latest drivers from Asus Support page? They never update that support page..... almost never :P

I want you to do this:

1. Download the latest driver for your nVidia graphic from here (http://www.geforce.com/Drivers/Results/39066)
- When you install the graphic driver, choose the "custom" option and check for "clean install" and install.
2. Run Intel Driver Update Utility (http://www.intel.com/p/en_US/support/detect) and check for latest drivers for Chipset, integrated GPU
- Does the program find any new version for your hardware, install them.

Which WiFi card do you have ?

EDIT: also which BIOS version do you have? Did the support group flash it to the latest version before they returned your notebook ?

kevin92
02-18-2012, 01:36 PM
Everything done as you said... Still the same problem...
The bios is up to date. I think i have Intel Centrino Wireless-N 100 wifi card

fuzon1337
02-18-2012, 05:56 PM
Okey, uninstall the graphic drivers, download the latest drivers for the nVidia card, place it in a map where you can find the file again, reboot, then boot into secure mode and install the graphic driver from there :) I hope this helps or I'm terrible :p :(

kevin92
02-18-2012, 07:43 PM
Doesn't work... :(

fuzon1337
02-18-2012, 10:24 PM
It is working again, but i got the BSOD when i tried to play a game. Now, the nvidia card is not detected...

have you tried the drivers from support asus? (http://support.asus.com/Download.aspx?SLanguage=en&m=K53SV&p=3&s=295) If not you can see if that works and if that doesn't then I'm out of ideas :(

dstrakele
02-19-2012, 01:31 AM
That's a Bugcheck 0x116: VIDEO_TDR_ERROR. Windows attempted to reset the GPU from the Timeout Detection, but this failed, so it had to BSOD. To resolve TDR issues, NVIDIA typically recommends you install the latest WHQL video driver for your system using a clean install (i.e. choose "Custom Install" and then check the "Clean Install" checkbox. I also recommend performing the clean install from Windows Safe Mode. This will disable other running drivers that may potentially interfere with your video driver installation.

You may also need to use Driver Sweeper in Safe Mode to remove any uninstalled remnants of previous NVIDIA driver installations. CCleaner may also be needed to clean up your Windows 7 registry.

1) What version video driver are you running?

2) Have you confirmed your file system is sound with CHKDSK C: /F /R ?

3) Have you confirmed your memory is sound with memtest86+ by checking a pair of memory sticks with 3 passes?

4) What Antivirus, AntiMalware, Firewall, or Remote Access software have you installed?