View Full Version : battery question

03-12-2016, 07:45 AM
since we cannot replace the battery there is no chance to care for it. my wear level is after around a year at 25% wear level. my rig is mostly on jack only when i change the room the battery must work.
my question is would in rma the battery changed when the wearlevel is so high? i have only 68000 from 90000 mwh.
thats weird from week to week the wear level increase...
now its the second morning that the batteryindicator blinking yellow when maschiene its off,when i power on the battery is on 96 percent!
what does this mean? the yellow blinking is an issue i think!?

03-14-2016, 07:36 AM
*push* Cl-Alber informed in private message....it must be a very stressfull job, no answer yet;)

03-14-2016, 10:11 AM
Well, you technically can replace the battery. It is just a bit of a chore to do so because of how much disassembly is required.

03-14-2016, 01:06 PM
my computer has warranty so i wouldnt it open by my self! it would be nice when a admin give me a formable tip. the yellow blinking led is with or witout dc jack.
battery is stuck on 97%(10 ours remaining) without jack on discharging.... it seems that in early future my rig went off ,because battery down on os is still on 97% . one more time i have a little bit hate on a very special firma!

03-14-2016, 07:14 PM
why no admin is answering this? is it so hard to find the right words?

03-14-2016, 07:42 PM
I haven't heard of ASUS using yellow LEDs in their notebooks so it might be a faded orange or light green you're seeing that's flashing. A little research pulls up that some people have reported it being a charging problem because of a faulty battery; It flashes because it's < 10%. It could very well be the power adapter too so my advise is if its affecting your mobility moving it from room to room as you work, then requesting to RMA would be a good choice to address the battery for a replacement since according to warranty, it's not in the user-serviceable-area.

Windows is most likely displaying incorrect charged levels too.

03-15-2016, 11:13 AM
thanks mate, sureley it is orange...

03-21-2016, 07:51 PM
planned obsolesence

03-21-2016, 08:16 PM
You could always just buy a replacement and do it yourself (once warranty is over): HERE (http://www.amazon.com/Nb-battery-GFX71JY4710-G751J-BHI7T25-A42N1403-Batteries/dp/B00VNZ7CVQ/ref=pd_cp_147_1?ie=UTF8&refRID=0H4TPCCKZXC3S7X8PXQY) or HERE (http://www.amazon.com/gp/product/B0103AH770/ref=s9_dcbhz_bw_g147_i4_sh) or HERE.
Then use the guides HERE (http://portables4gamers.com/forum/topic/25112-tuto-d%C3%A9monter-compl%C3%A8tement-son-g751/) or HERE (https://rog.asus.com/forum/showthread.php?59354-G751JY-Disassembly-Pics) for the steps required to get to the battery to replace it (if this is the route you want to go).

03-22-2016, 07:57 AM
i repeat, i think its warranty but not the asus guys on support...i will try a rma
same here after one year http://superuser.com/questions/933473/asus-laptop-battery-dead-after-a-year

03-22-2016, 12:57 PM
If its still under warranty then send it in on RMA or don't and void your warranty and replace it yourself.