PDA

View Full Version : Random crash/reboot on Asus ROG-GX700



Dark4D
03-19-2016, 04:12 PM
Hello,

I have an Asus ROG GX700, recently purchased
im facing an issue : random reboots under windows 10

this reboots seems coming from the WIFI adapter
they happen in random maners when i try to change WIFI network, or start game that connect to internet

the OS is clean, no weird installation, drivers are up to date, no overcloaking, the laptop is used new out of the box.

also i have the reboot while using cloud services such as HUBIC
with oneDrive no reboot, but i experience some mouse freeze while ondrive is accessing the net

i have tried to test this all under linux kubuntu by installing this system on an external drive. my test lead to success, kubuntu was all time stable i didnt get a single reboot (i changed networks many times, started many games togteher in heavy loads, all were success)
so the conclusion lead that hardware is fine and the problem come from windows 10 and drivers

i need to fix this issue because i need to use windows 10 and cannot use it in situation of risk of random reboot

how can i fix this issue ?
thank you for the help
best regards

ROG_HARDCORE
03-19-2016, 04:44 PM
Try Clean install a windows 10. go to bios, set default and save it. If having problem using raid, you can try ACHI mode when clean install windows.



I was planing on getting this as well, but in Singapore priced 6198$. Which is extreme expensive for me.
wonder why new asus lineup notebooks so many bugs and problems

Clintlgm
03-19-2016, 08:13 PM
Yes well I would download your drivers from Asus Support Downloads (http://support.asus.com/download/options.aspx?SLanguage=en&type=1) Once you have them take your notebook offline no internet connection and uninstall the windows provided driver and install the ones from Asus. Then you will need to set MS updates to NOT update drivers (http://www.tenforums.com/tutorials/8280-windows-updates-hide-show-windows-10-a.html) Windows 10 thinks you want to use MS supplied drivers so you have to stop that from happening. This may or may not solve your problem.