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View Full Version : G751JT no custom buttons or backlight for keyboard after windows 10 update



onesuperrob
04-28-2016, 06:07 AM
Have just updated to windows 10 and done a wipe of the computer as it was a floor stock model and I don't have any back light on the keyboard and the steam and other buttons at the top don't do anything.

Any help or ideas would be great.

Rob

Halil
04-28-2016, 07:37 AM
Are you update your drivers ? https://www.asus.com/support/Download/3/719/0/2/I3zsjpO34EbUTo7s/45/
in Utilities Title, Description ASUS ROG MacroKey (It is a macro, key re-mapper, and automation utility designed to work specifically with gaming notebook) and can you check Caps Lock light is it working ?

nemerdekel
04-28-2016, 08:45 AM
Installing ATK Package driver will probably fix your issue, give it a try

Gps3dx
04-28-2016, 11:24 AM
Have just updated to windows 10 and done a wipe of the computer as it was a floor stock model and I don't have any back light on the keyboard and the steam and other buttons at the top don't do anything.
Any help or ideas would be great.
Rob

Installing ATK Package driver will probably fix your issue, give it a try
@onesuperrob, @nemerdekel is correct, it looks like your missing ATK driver.

if you still got issue after installing ATK driver and REBOOTING -> please take a look HERE (https://rog.asus.com/forum/showthread.php?56496-G751-How-to-change-the-Steam-Shadowplay-buttons-and-Backlight-timeout-settings&p=584892&viewfull=1#post584892).

Please report back how you manage to solve it in the end.
Thanks.