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View Full Version : g750jm Hard drive failure and reinstalling windows - windows activation fails[solved]



nimchip
05-08-2016, 03:01 AM
So the harddrive in my g750jm (or g750j) failed and wouldn't boot, so I replaced it with a new one and reinstalled Windows 10. However, I cannot activate the copy for some reason.

My understanding is that the activation key is embedded in the BIOS, but it seems that it cannot find it. How can I solve this?

Also this laptop came with Windows 8, so should I had installed Win8 instead of Win10? Is that what's causing the issue?

Clintlgm
05-08-2016, 06:17 PM
Are you sure you installed to correct version of windows 10? if so I would give MS a support call, you are correct that Windows 10 activation servers should have been able to recognize your hardware.

nimchip
05-08-2016, 10:50 PM
well i was under the impression that g750s came with win8 pro... so i installed win10 pro

toronto699
05-08-2016, 11:05 PM
W10 Home edition

nimchip
05-08-2016, 11:54 PM
ok ill try that and report back, thank you

JustinThyme
05-09-2016, 12:44 AM
Yep, none of them came with Pro, still dont.

nimchip
05-10-2016, 05:25 AM
Ok guys you were right, its now activated. Thank you so much for your help!

JustinThyme
05-10-2016, 06:07 PM
In the future if you have any issues you can bypass the activation and install anyhow then use a M$ chat session that can be launched Start>all apps>contact support. They will help sort it out.