PDA

View Full Version : Have a big PROBLEM,, ASUS ROG GL752VW, VIdeocard Doesn't work



Vahagn
08-20-2016, 07:02 PM
I bought ASUS ROG GL752VW
Intel Core i7-6700HQ
DDR4 16GB RAM
Nvidia GTX 960M Videocard
Intel HD 530 Videocard

recently I seen that My Notebook doesn't work normal, My Nvidia video card doesn't work, only works intel.
There are a 3DMark results, there are 4 time worse then the same models.

http://www.3dmark.com/3dm/14102584
http://www.3dmark.com/3dm/14102748



I took it to The ASUS Support Center for help, They saw the Problem, but they don't know how to remake it.

rog_au
09-02-2016, 05:09 AM
Hi mate,

It seems like the NVIDIA GPU is not engaging, this doesn't sound like an actual issue. Please make sure the drivers are correctly installed and if you need to, do a clean install of the latest available driver.

Also in the NVIDIA Control Panel you need to ensure that the NVIDIA GPU is engaging. You can manage this from the control panel per individual programs and games.

If a program is missing from the list and you want to ensure that the NVIDIA GPU is engaging you can search for the executable and add it to the list.

Hope this information helps however if there is an actual problem with the GPU, only your local Support Centre will be able to help. Howver this definitely sounds like a software settings issue.

All the best - ASUS ANZ Marketing