View Full Version : G73jk display driver problems

08-21-2016, 08:35 PM
Hello all,

So I am having a problem with my display driver not letting me open my "steam" applications for games. Everytime I install the ati display drivers steam opens, shows connecting to my account but then never actually starts up after that. Whenever I delete the display driver steam works perfectly fine. Has anyone ever had this issue before?

08-22-2016, 11:04 AM
Hi there,
Please try to clean install the correct latest driver for your GPU.

if you're using win8/8.1/10 please DISCONNECT THE INTERNET (WIFI/ETH) during the hole following process
1st, Uninstall ANY remnants of your GPU drivers using AMD own tool (http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx) and then DDU (http://www.guru3d.com/files-details/display-driver-uninstaller-download.html) and reboot after each app use.
2nd, get the latest driver FOR YOUR GPU MODEL from AMD OFFICIAL SITE ( NOT FROM ASUS SUPPORT !!! ), install it and reboot ( reminder the internet should be DISCONNECTED )
3rd, try to see if the issue resolved -> if not this is STEAM related issue and I suggest you discouss that @steam official forums (https://steamcommunity.com/discussions/).