View Full Version : Games disconnect while i play G750 JS on the ethernet cable - solved

10-23-2016, 03:27 PM
I keep having these issues with my Asus ROG G750 JS when i try to play online games like World of Warcraft,World of Warships ...etc on my ethernet connection.
It happens like this:I start playing WoW for about 20-30 minutes and then i get randomly disconnected from the server.This issue happens only when i am connected to the internet via the ethernet cable,while i am on my WI-FI everything works ok but i can see that the ping is not as good as on my ethernet cable.
I tried playing with my antivirus disabled(even unninstaled it ) to see if that was the problem but the same thing happened.
Tried port forwarding it through my router(ZTE F660) but the problem persists.
I also tried updating the drivers for the Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30) but still nothing good happened.
If it helps,my ISP is RDS&RCS Romania(1Gigabit connection).

Any help will be very appreciated! (^__^)

10-23-2016, 04:07 PM
My first guess would be a bad connector or bad cable, either a broken wire some where in the cable, or a loose connection on either end cable or notebook or Router LAN socket.

10-23-2016, 05:32 PM
Games works normally on WiFi but not on LAN? That's odd.

You can try:

1. Check your connection from both ends (Make sure LAN cable is properly connected)
2. Try a different port on the router
3. Try a different LAN cable
4. Do a ping test to your router when connected using Ethernet

If non of those works, it might be your Laptop's LAN port :(

10-24-2016, 01:31 PM
After some good hours of trobleshooting,port forwarding,rage and tears i managed to find a fix for this today.
What i did:
I looked through device manager to see if the drivers were up to date(they weren't) so i updated them -> nothing happened,same issue
Tried a different source for drivers -> the problem persisted
Reinstalled the drivers from the official ASUS website in the driver section for my laptop(the windows 8.1 version) and somehow this fixed it :|

Funny thing is i spent a few hours looking through my router port forwarding section to see if everything was correct(ip,ports etc) and trying a different ethernet cable.
The problem is now fixed...... sorry for the disturbance

10-24-2016, 04:03 PM
Uninstall ROG gamefirst. That caused alot of problems for me.