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Quan Dang
12-01-2016, 11:18 AM
Hello everybody,

Few weeks ago, the laptop is G551JM and the problem is that when the battery reaches 100% it does not stop charging. If I remove and then replace the battery, it still charging (status 100% charging or sometimes "99%, 1 minute until fully charged"), it makes the battery always hot.
Whilom, I was seeing "95% percent, not charging" status at my battery icon when power is plugged in.
I had reinstall Windows 10 but not solved
Thank you very much!
P/S: sorry my english is not good

Bill@ASUS
12-02-2016, 08:36 AM
Hello Quan Dang
If you are still experiencing this issue
Please send your unit to a nearby repair center for check ups
Thank you

warryabel
12-02-2016, 03:08 PM
my englisch is also not good deshalb schreib ich jetzt nicht auf englisch :-) mich regt es auf wenn ich lesen muß "trag deine kiste zum check up".... ich kann mich irren aber das verhalten dieses laptops dürfte absolut normal sein!
wollte auch mal meinen senf dazu geben...