PDA

View Full Version : My G751JY Is dead. One night playing games. Next day reboot then dead. - resolved



trn8ochaser
12-18-2016, 07:48 PM
Hello all,

I believe my mother board is shot on my G751JY. Is there any way to prove this? When I hit the power button (plugged in, or not), it turns on for 5 seconds, black-screen, no keys light up, then shuts off. This happened after one night of gaming. Then the next morning it crashed. I have never dropped this computer at all. I did have an issue with my factory SSD crashing in July. I replaced it with a Samsung 950. I had to purchase the Windows 8.1 media from ASUS to get it going again. Please help!?:(

Bill@ASUS
12-21-2016, 08:24 AM
Hello trn8ochaser
In your case, I would suggest to send your unit for RMA
Thank you

trn8ochaser
01-14-2017, 02:58 AM
Hello trn8ochaser
In your case, I would suggest to send your unit for RMA
Thank you

FYI, I had a bad ram slot. If both ram sticks were plugged in, it wouldn't boot. I had the MB replaced.