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View Full Version : AI Suite 3 drivers blocking Windows Anniversary Update



Sidiox
01-02-2017, 10:51 AM
I had version 10102 installed, and trying to upgrade to the Anniversary Edition I got in the error logs:


Failed hashing for syswow64\drivers\aichargerplus.sys, 0x80070003

2017-01-01 23:31:30, Error CONX Failed hashing for [syswow64\drivers\aichargerplus.sys] 0x80070003

2017-01-01 23:31:30, Error CONX Failed hashing for syswow64\drivers\asio.sys, 0x80070003

2017-01-01 23:31:30, Error CONX Failed hashing for [syswow64\drivers\asio.sys] 0x80070003

2017-01-01 23:31:30, Error CONX Failed hashing for syswow64\drivers\asmtufdriver.sys, 0x80070003

2017-01-01 23:31:30, Error CONX Failed hashing for [syswow64\drivers\asmtufdriver.sys] 0x80070003

2017-01-01 23:31:30, Error CONX Failed hashing for syswow64\drivers\asupio.sys, 0x80070003

2017-01-01 23:31:30, Error CONX Failed hashing for [syswow64\drivers\asupio.sys] 0x80070003

2017-01-01 23:31:30, Error CONX Failed hashing for syswow64\drivers\asusfilter.sys, 0x80070003

2017-01-01 23:31:30, Error CONX Failed hashing for [syswow64\drivers\asusfilter.sys] 0x80070003


And the upgrade failed on the 32% mark, which is *I think* the driver phase (according to google).
So I then uninstalled AI Suite 3, and ran the AiSuite3Cleaner (as admin ofc) and tried again.
But again the same errors in the log. And the drivers were clearly still present on the system.
How can I FULLY get rid of this software so I can finally upgrade my Windows?

JustinThyme
01-08-2017, 04:15 PM
Strange, didnt have this issue. Had other issue with AI suite and dont use it anymore.
To get rid of it it takes a few extra steps. The latest release was supposed to uninstall itself but I found that claim to be false. The old driver uninstall tool was for version II.
After uninstalling go to the programs folder and delete the AI suite folder.
Then download Ccleaner and run the registry sweep to get rid of all orphaned entries. Reboot then try again.

If the update still fails this update has been known to have issues. I still cant get it to install on a M$ surface pro 4!! LOL On that it gets to the first reboot then give no indication of why it failed, simply that it failed and is reverting back.

Anyhow another method is to download the media creation tool. It will download and make a UEFI boot drive and installaion media from a USB.

From within windows open the drive and launch the install exe file. On subsequent screen select keep my files and apps and 99.9% of the time this will work. If it doesn't then be prepared for a clean install of the OS with the same USB.