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Stuperstrong
01-06-2012, 05:34 PM
I recently had an issue with my laptop, I shut it down wrong (or so I think) and had an error the next time I loaded it making it run very slow, so I figured I had crashed something. I decided to reboot to safe mode and do a system restore to about a week earlier and now all I am getting is a blank black screen on start up, safe mode or not. I can get to the boot menu and everything else, just after the windows symbol pops up it going black with my mouse cursor on the screen (I can move it and my computer sounds like it's trying to run). Any advice?

Thanks,
Tim

(Asus g73jh)

JRd1st
01-06-2012, 06:08 PM
Boot from a win7 installation DVD and do a repair installation or reinstall windows.

dstrakele
01-06-2012, 06:45 PM
Here's a Microsoft KB article on this problem: http://support.microsoft.com/kb/155053

Stuperstrong
01-06-2012, 07:27 PM
Thanks guys, just went ahead and f9'd and restored to partition.

dstrakele
01-06-2012, 08:01 PM
That'll work. Glad to hear you're back up and runnin'....