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View Full Version : G751JY Performance problems.



Kevinnnnn
03-05-2017, 06:59 PM
Specs: GeForce GTX 980M - 16GB DDR3 - i7-4720HQ - Windows 10 x64

My Notebook is not performing really well, FPS are dropping (not stable at all). I have my Nvidia settings on default, since even when i change the energy setting for my Graphic card from "Optimal" to "Maximum" it feels worse. I think my Notebook is not really optimized. I already re-installed it to default with windows 10 and installed the Nvidia driver etc.

Games where i experience FPS drops/Low FPS:
For Honor (FPS drops and sometimes constantly lower FPS)
CSGO (FPS drops)
Borderlands 2 (Super unstable FPS drops.)
League of Legends (Stutter (looks like vibrations) when moving the camera with my mouse)

I run none of these games, but Borderlands 2 with Vsync since Vsync inputs lag which isnt too nice for competetive games. I use my Gsync on Borderlands 2 and For Honor to try and reduce the Stutter which doesnt really work too good.

All i want is knowing if my Notebook is working normal and is performing to its fullest, or if something is missing. It would be really disappointing paying this "much" and being not able to play THESE specific games without any problems.

Ancients
03-05-2017, 07:08 PM
How are your temps while playing these specific games?

JustinThyme
03-05-2017, 08:26 PM
You aren't trying to game with it unplugged are you?

Kevinnnnn
03-05-2017, 08:33 PM
Nono, its plugged in with high performance settings, i just reinstalled some stuff and it seems better now. But i just realized, with the programm Notebook Fan Control, that my CPU temperature exceeds 92 ... and i dont know if thats too high for a i7-4720HQ or how to make it better and stuff.. like is that too high? Can i lower the temperature? Or is it just fine and normal for these kinds of CPU's :x my GPU temperature seems fine i guess, didnt check yet, but CPU is around 85-95. My GPU temperature is MAX 88 and Average 80, Min 73 C

When i Stress my CPU with CPU-Z the max temperature is 94, if that is any helpful information for you.

EDIT: the 85-85 temp was while playing Borderlands 2!

Ancients
03-06-2017, 04:04 AM
Can you run some games where you don't see any fps drops and report your temps while playing those? If they don't get as hot it might be related to thermal throttling somewhere.

Kevinnnnn
03-06-2017, 11:42 AM
So, here are my Temps when i play League of Legends (which runs fine)

CPU= MAX 84/85
GPU=MAX 78 Average 72.5 And MIN 66

I will edit more temperature stats, after Playing a bit of For Honor.

EDIT: my GPU temperature in For Honor is MAX 88, MIN 77, Average 84.9
CPU temperature in For Honor: MAX 94 - Min 75

While i played i had at the beginning 80-100+ FPS and after 3-4 rounds i was at 50-70 fps. I have Gsync on, Vsync on. Ingame settings are 100% render and rest is low/off except for Textures (High) and 4x Antialiasing. So all in one the settings are set to very low id say. So i think my Notebook performs so bad bcz the CPU is "trash". Maybe im running some kind of Programm in the back? In taskmanager i cant see anything suspicious. Do i have anything installed that may slow my CPU down, make it overheat so its throttling? :/ Or is my CPU just that bad and i paid loads of money to play with FPS drops/stutter and constant low fps^^

Julskey
03-06-2017, 04:10 PM
50-70 fps is already very decent for a demanding game. Your temps look okay.

Kevinnnnn
03-06-2017, 04:56 PM
95 is okay? O.O damn... but why does the performance decrease so heavy then?... even with Gsync For Honor stutters super hard and is unplayable for me after 1-2hours... like when i google i7 4720HQ temperatures ppl are getting lower temps aswell, and i dunno everytime it runs hot my FPS are down... Like constant 40-under 60 fps in For Honor is really unplayable. It cant be normal. Especially my Temperatures seem higher then normal. When i look up "G751JY For Honor" they can paly it on extreme with kind of stable 60 FPS while i cant play it on very low and get 40-60 fps^^

Kevinnnnn
03-06-2017, 06:51 PM
Ive been looking for fixes and asking ppl but sadly noone is experienced enough to help me optimize my notebook and look for fixes :(

Julskey
03-07-2017, 07:18 AM
So, here are my Temps when i play League of Legends (which runs fine)

CPU= MAX 84/85
GPU=MAX 78 Average 72.5 And MIN 66

I will edit more temperature stats, after Playing a bit of For Honor.

EDIT: my GPU temperature in For Honor is MAX 88, MIN 77, Average 84.9
CPU temperature in For Honor: MAX 94 - Min 75

While i played i had at the beginning 80-100+ FPS and after 3-4 rounds i was at 50-70 fps. I have Gsync on, Vsync on. Ingame settings are 100% render and rest is low/off except for Textures (High) and 4x Antialiasing. So all in one the settings are set to very low id say. So i think my Notebook performs so bad bcz the CPU is "trash". Maybe im running some kind of Programm in the back? In taskmanager i cant see anything suspicious. Do i have anything installed that may slow my CPU down, make it overheat so its throttling? :/ Or is my CPU just that bad and i paid loads of money to play with FPS drops/stutter and constant low fps^^

Well, you claimed max temp is 94 and min is 75. If it does not stay at 94 all the time, it could mean that your fan is working okay. When it goes to 94, your fans speed up and cools down cpu, when temps go normal, fans speed down to save power, then cycle continues.

If you have gsync on, fps should be lower than when you have gsync off. Gsync syncs your fps with monitor refresh rate. Your monitor, I believe is only 75Hz? Depending on the game you must either turn on or off Vsync in-game if you encounter stutters. Like for me, I have a G752VT, when I play CSGO I have micro stuttering. Turning my Vsync in-game to on removes the stuttering, while for other games I have Vsync off.

If you want higher fps, turn off your gsync. If it has stuttering, make a trial and error switching on/off some settings in your graphics panel, or maybe even some antivirus software or any other software running in the background. Try stopping game first, gaming center, geforce experience, etc.

Bahz
03-07-2017, 07:53 AM
The temps are definitely looking a bit on the higher side for sure. You should consider getting some better thermal compound (ex. Thermal Grizzly), cleaning it up and then re-applying the thermal compound to see if you can shave off a few more degrees.

Kevinnnnn
03-07-2017, 10:00 AM
Can you give me any links where i can buy the stuff i need? Because ive never doen anything like that (Opening my Computer/Notebook and cleaning/re-applying Thermal paste or whatever). And also ive found out that many people use XTU for the i7-47XX Processor/s, does anyone of you know how to tweak the settings for mine to lower temps and deny the Thermal Throttling aswell as the Power limit throttling? because everything i find is kinda outdated and many settings are "removed" or "renamed" and i dont wanna mess anything up by changing stuff so i wanted to ask first!

Bahz
03-07-2017, 10:48 AM
Thermal Grizzly is developed in Germany, so I thought you might have heard about it since you're from Germany. You should be able to find it at any computer shop in Germany or online at any major e-tailers. If you don't have experience doing this then I recommend that you send it back to our service center to ask them to help you re-apply thermal paste on your CPU. Since you've probably had your notebook for some time, it's probably better idea not to under-volt it as it might not be stable. I would recommend that you do reapplication of the thermal compound first to see if it's able to shed off at least 4-5 degrees Celsius.

Kevinnnnn
03-07-2017, 02:30 PM
Okay, thanks for the reply, i guess theres no way around it but to send my Notebook to Asus and let them "repair" it. Thank you!